Morgan Trading Company S Otsego Ave, Gaylord

Surprisingly Awesome! I didn't know what to expect. but the owner Matt, introduced himself was super helpful and trustworthy, he even stayed past close to help me. He answered all of my questions and gave me his full attention. I took jewelry to sell he was very fair and explained what everything was worth and why. He even convinced me to keep an item I was on the fence about. He seems like a very "customer first" kinda guy. Surprising in a pawn shop owner. I will definitely be visiting again soon. Especially because they have a bunch of cool stuff for sale at decent prices and he will let you pawn things for a quick buck in hard times. Can't go wrong here! Love this place!

The husband and wife that own and run this business are phenomenal, they are very professional and their customer service is top notch. I was very impressed which being in customer service myself can be hard to do. Not only are they friendly and professional, but they are (in my opinion) very fair in their pricing. They are also willing to work with you if you just want to loan an item and they buy back price is reasonable also. Thank highly recommend this company, and I will be returning!

Genuinely a really nice place. Friendly owners that feel eager to just share and talk. No pressure to buy and makes it feel good to be in there. They also got a whole variety of merchandise for every hobby and more than fair prices. I would honestly highly recommend checking this place out if you are hunting down anything as there’s a good chance you’ll find a diamond in the rough.

Let me just tell you this is the absolute BEST business I have ever been to in my entire life. These people know Customer Service better than anyone I have EVER met. The owners are absolutely incredible!! They are ALWAYS very very friendly and they help everyone and every situation out by going way way more than “the extra mile”!! I cannot thank them enough for everything they do!! HANDS DOWN this place is #1!!!!! -Ashley

Thanks Matt you guys are great love doing business with you anybody reading this these guys are great have are solid by there products they sell and are the best priced around

Great experience!! Very good people and fair. Great store with great inventory.

I have only been in this pawnshop one time but I am definitely going back very soon not only because I have something in layaway LOL and yes they have layaway but they have a ton of stuff and the people are friendly and well knowledgeable I highly recommend this place

These are some of the best and kindest people you would ever want to meet. Honest, polite, and knowledgeable. This is a upstanding and outstanding shop!

Absolutely amazing and wonderful people working here. They helped me in a time of need and helped me out even when I couldn't make it in time to pick it up. 10/10 if I could.

Very good customer service wide selection very pleased with the entire facility. Felt completely safe and secure with my purchasing decision.