Moneytree S 38th St, Tacoma

I've read all the reviews here and I have to disagree with the people who say the staff is rude. I get that cashing is a little expensive and it would be nice to see A loyalty program with check cashing discounts after a while. The staff have always been helpful and friendly. I've cashed at this Location many times. I've never had a bad thing to say about anyone there and that's kinda surprising considering that almost every employee is wearing some kinda Seahawks parafinalia. For real though how can so many people with that awful choice in the football team have a smile and be so nice. Jk 😜. But seriously thanks for the customer service

Lupita was amazing!! I was having the worst day. I had been to three different banks I was so frustrated almost of the verge of crying, but Lupita was so kind and patient. Thank you so much for your help.

Stephanie the branch manager was awful, very unprofessional when it comes to questioning. I brought a personal check and signed it at the table they have for that purpose and when she was about to hand me the money, she made me signed it again under the previous signature stating: "oh you have already signed it" she didn't see me signing. I responded if she thought I was stilling money and her reply was: "a lot of people stills money so I need to see you signing the check again to make sure it's you. She had my driver license in her hand with my signature on it. I know Tacoma's people due to business activity and I can tell this lady is not like the people I have worked with before. People are very friendly here, specially Fircrest community but, she personally made me feel uncomfortable. Not coming back again to this branch again.

Terrible customer service and insane amount of money to cash your check. I went in to cash my check and when I got to the window she looked at my check and told me she needed to verify it was real. I’ve never had that happen before, so she asked me for my employers number which I gave, then left a message saying my name wrong. I let her know she said it wrong then she acknowledged it, then after she gave my workplace a call she proceeded to say my name wrong again on purpose. This took a total of 20 min, after the ordeal she told me it would be almost $40 to cash my check. I wasn’t willing to pay that so I got my check back. I don’t plan on coming back and i will let friends and family know to do the same.

So I've gotten like six or seven loans from them in the past, but this time they denied me because I'm homeless. But I've been homeless ever since my first loan, I don't know why it's a problem now but because of that they get a low review from me

Worst company I've ever had to deal with. I went in to cash a check which I call the head about and they said that that they could do ithey could do it and maybe sit there for for 45 minutes while she did all the steps verified everything everything was everything was good to go And she said that they didn't have have enough experience experience with the bank that she wrote that the check from. She saw that right away and still made me sit there and then after she determined that she wasn't gonna do that she still made me give her my social security number and took a copy of my ID for whatever reason I don't know why they need my personal information if they're not even gonna be able to help me And she was rude about the whole process ,disappeared talking and laughing with another lady for 10 minutes and then came back and said " yeah we won't cash that" . I'll make sure to let anyone has thinks about money tree to go ANYWHERE else .

Customer service is on point love this location Stephanie very helpful

Whenever I am in need of extra cash, I know I can get a fast loan here. They have even extended my loan when my check hadn't arrived on time, so I wouldn't be late or overdrawn at my bank. When you make a transaction, you're offered free money orders! You can get a prepaid Visa card, and so much more! Love this place! Always professional and helpful staff.

Very friendly and professional staff helped my boyfriend and I sort out a Western Union transaction that happened out of state. Was very painless process and we were able to get everything canceled with no headache. Would definitely recommend this place for future Western Union transactions.

Rude and disrespectful. I cash my checks here every Friday and today I was told I am required to pay on my $20 balance or they will not cash my check. As I said I have been coming here since 2014. When I asked for those rules in writing, the manager walked up and just repeated that I needed to pay. I asked again for the rules in writing, they denied me. I asked why any time in the past I have not been told about this, they rolled their eyes and said we don't know why no one told you that but it's a new thing we just started. Lol what a f****** joke. What is corporates number because it's obviously nowhere on Google for a reason. Take your business to the original Bank of your check because they will profile you and disrespect you here.