Midland States Bank Network Centre Dr, Effingham

Horrible. Didn't even process my businesses covid sba paperwork while my wives business was funded already from northwest bank on the same day of submittance.

Failed to pay my homeowner's insurance before selling my mortgage off, which caused my insurance to be cancelled. Was lied to by customer service rep when I was told they paid it. After being told my auto-draft was cancelled, Midland took $745 out of my account and told me I would have to take it up with my new mortgage bank a month later. AWFUL customer service. Would not recommend.

Midland States Bank may not be perfect. But they have always served me well. With the changes of the times I hope that their Champaign branch will be able to still serve their clients. They have provided services for purchasing my home and a 2nd mortgage to help fund my business and pay off a debt that I had aquired allowing a friend to use my social security number. I have always been one to have to learn from experience, but I've found no better way to learn. However, I'm still looking.

Sold my home loan after a very short period and now It's being serviced by some shady random third party (loancare) who now has all of my financial information. Thanks a lot 0/5.