MIDFLORIDA Credit Union Cypress Gardens Blvd, Winter Haven

Sylvia Sheffield helped my girlfriend set up a credit card account, and offered to refinance her car at the same time. She was extremely professional and knowledgeable, and feels like she really loves her job.

Rachel was kind, efficient and sweet! She helped me notarize an important document and was extremely helpful! She deserves a raise! 😊

Cannot get a return call or email it's been days and nothing, just totally ignored. Im a new customer and will be changing banks.

Nick is a really nice person he helped me with my concerns and was very patient explaining

Had a appointment at 12pm on a Saturday which was made over the phone.. Was seen at 12:20pm to transfer my business account to this bank.. Frank said I don't have time, we close at 1pm.. Very disappointing.. completely wasted my time.. I have a Established Real Estate Company and Property management company since 2012.. Thank Frank for not getting my business

Very rude employees and very disrespectful I will never go here again not very helpful either I would reconsider if you use this bank and they need to teach there employees manners and when not to be abruptly disrespectful

Go with any other bank. Midflorida customer service is terrible. I have been with this credit union for almost 10 years and they treat me like dirt. If you are considering opening up an account with them please save yourself a headache and DON’T. All they care about is getting money from you and not helping you. I'll be finding a new bank.

The people in the Drive-Thru don't have good customer service and are pretty inconsiderate. It seems like every time I go up there it's something. Whether it's having no knowledge of their own account types and charging me fees that I shouldn't be charged or ignoring me and serving other customers. Not sure how much longer I'll have an account with these people..

If you live in Central Florida and you are not banking with MidFlorida Federal Credit Union, you're getting ripped off. My employer banks with the country's largest bank and I cringe every time I have to go there. Even with obscene profits they've closed their drive-thru and never have more than three tellers. MidFlorida has the best service, the best hours, and the best rates.

Winter Haven Mid-Florida is the worst service! The wait times in the drive-thru is ridiculously long! I have been sitting in the drive thru for more than 45 mins!!