MidFirst Bank W Cactus Rd, Peoria

The MidFirst staff at 75th & Cactus is very friendly and helpful. Vince, T, Patrick and Denise are always ready to help.

If I could give them negative stars I would. I opened up an account after getting a job and the lady who helped me was awesome. Less than a month after opening my account I began having multiple unauthorized charges on my statement. I went into the bank on my lunch hour after being told that I couldn't do anything over the phone and the two that helped me had no idea what they were doing. And being as my direct deposit was supposed to be clearing the next day I asked her if there was any way I could stop the bank from taking my whole paycheck and she told me that I should just 'beg, borrow and steal' money until they fix the -$200 that was my checking account. Because I should just be able to wait two weeks and try supporting myself and my child on nothing for 2 weeks. And when I asked what I could do to prevent this from happening in the future I got 'it just happens and you have to deal with it' needless to say as soon as they resolve the problem with my account, I will be taking my money and going elsewhere. These people were extremely disrespectful and had the worst customer service skills I have ever seen.

As always excellent customer service. Jackie Adriana and Vince always are able to help me with my banking needs. They seem to love their customers. They greey me by name right when I walk in the door. 5 star banking.

Telisha was quite the wonderful person who always has a kind word and a smile for me, will never ever change banks as long as she is there.

I love the personal service I ALWAYS receive at any MidFirst branch. And while I miss my daily interactions with the always helpful Nijmeh and Jewell since the Litchfield Park location closed, I continue to encounter the most lovely tellers. Today I had the pleasure of being helped by Jan at the Cactus branch and she was truly a delight. Whatever MidFirst is doing during their higher process, keep it up! And I can't forget Dolores at Reem's and Waddell. Best. Branch Manager. Ever.

Telisha is very helpful, personable, and knowledgeable . She is always smiling (pre-covid) lol. Patrick is always fast and friendly at the drive-thru.

Vince and his team at this branch are always great. I've been a very happy customer for over 7 years! Wouldn't go anywhere else.

This location hands down has the best employees there! Their teller Jan is the sweetest and most personable teller That has ever helped me! She’s definitely something special!

Everyone here is so rude. Don't go to this location. Actually, I suggest you switch banks. I did.

Telisha is fantastic, she help with everything thing that I need and was so nice about. I will definitely be coming back.