Mid American Credit Union N Webb Rd, Wichita

This branch has terrible customer service. The drive-thru has the interactive atms which I believe have tellers who are working offsite. Numerous times I have tried using them during business hours and I get the message that a teller will be right with me but no one ever comes. Then I end up having to go inside to get helped. The employees inside are completely unaware of what goes on in the drive thru and don't seem to care. They seem bothered that they actually have to help customers at all.

Very friendly and helpful staff. They were knowledgeable about alternate payment methods which made it more convenient for me. Now ... if they can lower the loan rates a little to bring themselves inline with other lenders they'll get 5 Stars.

Great bank very nice people. Just wish could go inside to ask questions face to face during this time of co-vid.

Gosh came all the way from 21st too find out there closed but on the website it says open someone needs too get there open and close signs straight...🤨

First time using a shared branch and they provided excellent service.

Machine tried to give me money...but...the slot ...never...open