Michigan First Credit Union (Inside Walmart) Ingersol Dr, Novi

I went to this location this morning and had the worst customer service experience with the branch manager Regan. There was no point of concern and I was not treated as a member AT ALL! She rushed me through the entire process to the point where I had to get her to write it down so I could understand. I wanted to reopen a business account but since I wasn’t treated like a member and was told 3 different pieces of information I’ll go to Vibe credit union maybe they will show more empathy to their customers . Don’t go to this location .. no compassion or anything for members or potential members . They also need to learn how to greet customer with respect and not rudely !! Highly dissatisfied

Awesome branch here very satisfied with the customer service. Assistant manager very helpful and honest, also had a ton of patience. Best location I’ve visited so far and I really appreciate the customer service of the assistant manager and branch manager. Highly recommended. 5 stars.

I went in today to speak with someone about a withdrawal I stood six feet away the lady got up from her desk and stared at me. Your workers need to learn how to greet people. She completely misunderstood what I needed also. I will only deal with the main branch in Lathrup. They know how to greet and take care of their customers. 5 stars for lathrup village.

Very outstanding customer service went right after work arrived at 6:30 the person who took care of me was very nice and understanding

The atm took my money..... I put $790 in the depositor it spit $100 out ..... made a beeping noise... then the machine said something like you can't finish your transaction then told me to take my card... this Is definitely not fair

Great service, willing to help. Great hours for working people.

Good location for cash withdrawals. nice and local 😎

Very friendly and always willing to help answer questions!!!

There is no one there to help you.