Michelle Bobart at Guaranteed Rate (NMLS #137164) W Ohio St, Chicago

I had the pleasure of working with Michelle and her team to purchase my first home. They were extremely available, reliable, and made the entire process seamless. Their level of communication and professionalism exceeded my expectations, they patiently answered all of my questions, and they kept me updated and informed throughout the process. I will absolutely work with them again, and highly recommend them to anyone looking to finance a home.

This is probably the fifth or sixth time I have worked with Michelle Bobart and her team of experts over a span of probably twenty years. I am a small business owner and, I think because of that, very demanding. I expect excellent customer service because I know that is what differentiates my business from the larger ones. Michelle's team delivers expert advice and stellar customer service. I told Michelle and her team that I wanted to close asap on my new property and we closed within 30 days-much quicker than I expected. Of course, I was responsible for delivering on my end but when I did, someone from the team was right there to make sure everything moved. To top it off, they are super friendly, and even went beyond when I could not find an insurance company to cover the flat roof home I was buying in DC. I whole-heartedly recommend this team of experts.

Worked with Michelle's team to purchase my first home and we had a really great experience! They were extremely communicative throughout the entire process, easy to get in touch with and very quick to respond whenever we reached out. They were extremely caring, kind, and knowledgable throughout each step of the process! We really felt like they cared about us getting our dream home, which meant so much. Overall made a very complicated and somewhat nerve-wracking process of first-time home buying easy and enjoyable. Would highly recommend working with Michelle's team!

Michelle and her team have helped us three times now with mortgages and most recently a refi. The communication is clear, timely and they are always helpful. They made the process as smooth and easy as possible, just a great experience and truly great service.

This team was amazing! I have no refinanced and purchased with Michelle and her team. If I ever need a mortgage again I would absolutely work with them again!

The Michelle Bobart Team is exceptional. I was under contract and closed in less than 30 days. They were efficient, effective, KIND, excellent with follow up and true to their word! Their ease of electronic processing systems allowed me to do my part from out of state anywhere and was so easy! I highly recommend them in Florida, Chicago and beyond!! They are second to none!

Michelle and Jen were amazing to work with. They helped us understand each step of the process of buying our first home, and were there to answer questions whenever we needed them. Highly recommended.

I highly recommend Guarantee Rate I recently applied to refinance my mortgage and it was completed in just 1 month. The interest rate was the best 2.99%. Thanks to Jen/Karen they were outstanding from customer service to returning my phone calls and emails in a timely manner. After working with other banks I have to say Guarantee bank is the best!!!!! Guarantee Bank you have the right team to get the job done. Jen/Karen yous deserve a pat on your back. Thanks Erica 😊

Michelle and her team worked really hard to get us approved for a loan that worked with our needs and wants. Anytime we had questions they quickly responded, often with a phone call, to get us the information we needed After we went under contract, they continued providing excellent service to make sure we got the best rate and that all of our deadlines were met. I recommend anyone looking for a mortgage in Chicago to give them a call. UPDATE 10/15/21 After a remodel and market appreciation we wanted to eliminate the PMI on our mortgage. We reached out to Guaranteed Rate for a refinance and had to look no further. Our experience was just as good this time as it was a year ago. Give these people a call and you wont regret it.

I worked with Jen Schenk, Michelle and Karen on the financing of my first home and have nothing but good things to say about the team. They made the entire experience incredibly easy and I never had to worry about anything going on with my loan. They were always available and responsive. Highly recommend!