Miami Federal Credit Union Sw 1st Ave, Miami

They have not caught up to the times. Any other bank including other credit unions are able to email you or provide certain information you may need. With this Credit union there is a cost for everything including a print out of your bank account statements. Good service but still haven’t caught up to 2019. And also the lady that always picks up no matter the reason for your call insists on speaking Spanish. So make sure you’re bilingual.

I'm still waiting on a call back from a week ago for something as simple as being suspended from my online account. I wanted to start utilizing my account for more than just small transactions. This makes me not trust that I can have my money in this institution and have access to customer service and online banking as I am used to. Wish I recorded the person's name who answered the call she was a bit rude.

I have been a member since 1973. The employees and loan officers have a?ways offered exceptional customer er service

I been a member since 2002 and love the service!!

i never was able to open an acct w them bc the federal security guard was so rude and aggressive with me i left. he personifies that toxic masculinity and zero people skills (w women anyway) that we've been reading about). i wonder how much business this guard loses for the credit union every month?