Metro Credit Union Summit Dr, Burlington
50 Summit Dr, Burlington, MA 01803, United States
http://www.metrocu.org/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–6PM
- Friday9AM–6PM

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Reviews
e
Been a member for years. I was just in the Burlington branch today and saw the sign on the door which "strongly" advised the wearing of masks regardless of vaccination status. I always do because of my age and medical conditions. I walked in and saw that some of the customer service people were maskless and not behind plexiglass. I went to the only rep who wore a mask. Please don't put up signage recommending customers wear masks for the protection of the employees if they won't do the same.
Hello - Thank you for letting us know about your experience. Masks are required for all Metro employees and we are bringing this to the immediate attention of Branch Management.
R
The customer service here is horrible. Me and my girl have tried three times to get a joint account and everytime we have been turned away. First it was that they did not have the time. Second time was the person that makes accounts is not here. This last time, this last time it was the last straw. We come in with plenty of time and no one was in line. After the teller supervisor tried serval times to pawn us off on her coworker she asked us to wait. Then came back and asked us question on what they needed to open an account and I had everything Metros website wanted. So, she peppered us with question, saying her coworker will help you once she is done. She then asked a question my girl did not have the paper work for and a smile came over her face and she said ,"oh we cannot help you, then ". I will never be back and I hope that teller is fired.
We apologize for any difficulty you experienced at Metro. Our members are our most important asset and we take your concerns very seriously. We’d like to learn more about your experience. If you could please send the details to [email protected], a Metro representative will reach out to you ASAP. Thank you.
V
Went to the branch twice to set up auto pay for car loan. Teller was suppose to call customer service and get back to us and never did. Auto pay was not taken out for month three. Unbelievable. Cancelled our checking accts with them for a reason unfortunately we were approved with them for a loan.
S
I've been a member for 20+ years. I can never get anyone on the phone when I call. None of the branches have their own number.
We apologize for any difficulty you experienced at Metro. Our members are our most important priority and we take your concerns very seriously. We’d like to learn more about your experience. If you could please send the details to [email protected], a Metro representative will reach out to you ASAP. Thank you.
D
I have had two loans with them. They offered great service and great rates. Working with them has always been easy.
Thank you for sharing your experience David!
D
Got to the burlington branch at 3:55 today. Took me a minute or so to find my mask but the door was still locked when i tried to enter at 3:57. Its pretty ridiculous that businesses arent staying open til their normal hours let alone locking the doors earlier than covid-19 posted hours. Missed sending out a bank certified check for a deposit on a house. Thanks a lot.
C
This bank in unbelievably horrible with customer response. I have sat several time for over 30 minutes listening to music as I could not make a online payment because their website is continuously down. No one answers the phone at the branch office either. Stunned and super disappointed. Now I need to use snail mail because the site is continuously down and no one is responding. Awful awful.
R
The worst customer service you will find and its not even close. The level of incompetence one company is able to show is baffling.
N
Always friendly and helpful!! Im greated with a smile and treated well. Even when they're super busy. I really like this branch
E
Very nice and helpful staff members
Personal loan Providers Nearby in Burlington
FAQs
1. How Can I Connect Metro Credit Union?
In order to get in touch with them for loans, you can call this phone number +1 877-696-3876, or you can direclty seek out loans from the Internet. If you need any loans like guaranteed personal loans, you can click here, which will be more efficient.3. How Can I Take Out a Loan at Metro Credit Union?
The fastest method is to fill out their online application form. For your need of payday same day loans online, simply search our website to find further information.5. What If I Cannot Pay Back My Loan?
The best way is to discuss the details with your lender at first and find out a solution for both parties.
2. How Can I Find Metro Credit Union?
Metro Credit Union is located at 50 Summit Dr, Burlington, MA 01803, United States. If you wan to visit them on the spot, just use the map to locate a way to get there.4. Is Metro Credit Union an Agency? Or a Lender?
Metro Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can assist you in connecting with 100+ lenders to get various loans like installment loans, view this page to find out more.6. Can Metro Credit Union Provide Personal Title Loans?
Sure. You can get guaranteed title loans when clicking here.