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Members Heritage Credit Union W New Cir Rd, Lexington

3.3
(9)Loan Agency
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740 W New Cir Rd Building 003, Lexington, KY 40511, United States

+1 859-259-3466

https://membersheritage.org/

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    Members Heritage Credit Union 01
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    Reviews

    3.3/5.09 Reviews

    A

    Alixandra Welch
    1

    I've been with this bank since I was a child. My parents opened my first savings account here. But I cannot leave fast enough. The customer service is poor, but that's if you can get through to an actual person. I spent over an hour on hold today. It's ridiculous. If I can ever get through to a person I am going to close my account.

    C

    Caesar Coney
    1

    Opened an account to buy an additional car. Got pre-approved for the loan. Went to the dealership and did all of the paperwork. Brought it back to the credit union and the underwriter declined to make the loan because SHE THOUGHT the car was unreliable because SHE HAD ONE AND HAD TROUBLE OUT OF IT. When the heck was personal opinion part of the underwriting process???? Look at the value, look at the price, make the loan, and keep it moving. I immediately asked to close my account, went over to UK Credit Union and was approved on both the car and loan. This place is a joke. Take your money elsewhere because they will waste your time.

    s

    sierra thomas
    3

    The hospitality is great. But, on three different accounts someone has used my bank card. On ONE of those accounts they did not give me my money back. On top of this i deposited money one day and they put it in SOMEONE ELSES account. You DO NOT play with people's hard earned money, and you most certainly should take caution with EVERYONE'S money.

    T

    Tripp Patterson
    1

    Bobby is a rude and very unprofessional. Should be ashamed of how he treats people. While in the middle of a conversation he hung up on me. When I called back to speak to his supervisor Heather, she apologized but was ultimately just as rude. I have been with them for 3 years. Can not wait for my car loan to be paid off with them.

    R

    Ryan Dosier
    1

    The worst! I bought a Harley at 4.5% and 75 months. Never late on a payment but now, for some reason, my rate is 13%. Read the fine print folks!

    s

    shelby slusher
    1

    Poor customer service. The girl who answered my call was very rude and unwilling to help with an issue regarding my account. When I asked her to transfer me to management/someone willing to help me, she hung up on me. First issue I've had since opening this account but considering going elsewhere if this is how you get treated.

    M

    Minister Alphonse Biakujira
    5

    The web is secure , the service is good as a member more then 8years , a lot staff have change for the better and I hope more new technology is coming , like chip debit and credit cards. It is all about your money , if it secured you got it.

    D

    David MacMillan
    4

    I have been with this bank almost my entire life and they have always been gracious and helpful. Definitely recommend if you qualify.

    X

    X x
    3

    The customer service isn't great. They can be difficult to contact over the phone or through email. If you need anything, just visit the location and they are very friendly and helpful.

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    FAQs

    • 1. How to Connect with Members Heritage Credit Union?

      You can reach them at +1 859-259-3466 or go to their website and fill out the online form.
    • 3. How to Get a Loan from Members Heritage Credit Union?

      To get loans from Members Heritage Credit Union, you can fill out the online form on their website or head over to the store. You may be asked to drive your car there when getting title loans. Click here to get more information about vehicle title loans.
    • 5. What Will Happen If I Could Not Repay My Loan?

      Loan defaults can have negative effect on your creditworthiness. Connect with your lender when you fail to pay back the loan.
    • 2. How Do I Get to Members Heritage Credit Union?

      Their store is located at 740 W New Cir Rd Building 003, Lexington, KY 40511, United States. Open a Maps app and get driving direction to Members Heritage Credit Union.
    • 4. Is Members Heritage Credit Union an Agency or a Lender?

      Members Heritage Credit Union is a Credit union helping you solve your financial problems. Browse this page to get personal installment loans for unexpected expenses.
    • 6. Does Members Heritage Credit Union Offer Loans for Bad Credit?

      Yes. You can get loans with Members Heritage Credit Union even with bad credit. It is also available to get online installment loans for bad credit regardless of your credit ratings via our website. You can also get more information about personal installment loans from this site!