Members First of Maryland Federal Credit Union Merritt Blvd, Baltimore

The worst customer service I have ever experienced. Masks are no longer required for the state, except in Members "Last" Credit Union. Get your money out of here and take it any where else.

10 people in line 1 person behind the counter and 3 managers in the back doing nothing had people waiting in line for over 20 minutes to talk with the one teller they had available. Horrible customer service this is not a members first credit union. More like members last. Also when I approached the managers about the situation they could care less.

This bank is the worst and behind in technology. First off if you lose your card they dont give you a temporary, there are limited branches making it almost impossible to access your money. Second if you want any kind of financial advice about mortgage loans or preparation needed to obtain such loans dont expect anyone in this establishment to sit down and walk you through the process. The direct you to a website and you are essentially on your own. Dont bank here!

Definitely worst bank I've ever dealt with....customer service sucks. They never take responsibility when they mess up, and everyone tells you something different when you call about an issue.

Wors customer service, want to open an account and put big chunk on account but the old lady 👵 was not nice at all ,I felt walk in the jail and trying to get a bail, please put some smile 😀 faces other wise just pay the building rent, and lose every new customer

Thanks Mr Byron. You really helped my 80 year old mom. Took a while, but I'm very grateful. Thanks.

Extremely poor customer service, with all that's going on I was told that I could not be waited on. I have been a customer for over 20 years and I will be closing my account. I was told at 11:58 and they close at 12 that I can't be waited on been in line at 11:54.

Not being able to keep your ATM’s stocked isn’t a good look

Bad customer service & they called the police on me cause I left my I’d & cash ina car said I left in an out to many times with a full ups uniform on 🤦🏾‍♂️

I've been with them for 45 years of the good and they moved to a new place about three years ago which makes it more convenient for myself