Mechanics Bank Auto Finance Exchange, Irvine

Brain dead associates that answer the phone. Totally clueless about how to get to there location, services, policies, you name it. Dumb as a Rock. Save your self from people who didn't finish kindergarten. Run don't walk away from this what they call a bank. Zombies are smarter than these people 😂💀💀💀 F- grade

I tried to sell the car, because I cannot afford it anymore due to covid-19, found a buyer, called to the bank to take the buyer to them and he takes over, BUT no they don't do that, they want their money directly from me doesn't matter what happens By far like by far the worst bank anybody can be dealing with, As an advice, think 100 times before you use them

Phil is very nice and welcoming great customer service

Watchout! Fraud company. High Interest rates in bad times & Late fees accumulate without any reason 20$ to 160$/Month. Filing a Lawsuit would be a good Idea. No financial help during COVID19. It's certain NO CHANCES with DELINQUENCIES in an ECONOMIC CRISIS nor Pandemic.

If I could give them a 0 I would. If they’re payment system isn’t working, which I’ve had to reset up payments over and over and over again. They call you and start attacking you as it it’s your fault. Very horrible company, do not trust them.

I am confused with all the negative reviews. I've had only position interactions with CRB auto. And I DID get Covid relief from them, not much but every little bit helps.

Thane worst costumer service, harassing people, insulting.

worst financial institution ever don't bother buying with them avoid at all cost ,they just dont care about customers, they dont respect agreements, please look anywhere else to help you with financing your car

Wow, just reading all of these reviews!!! I totally agree with everyone’s review!!! I regret getting my loan with Crb auto, they are extremely rude and unprofessional..if you guys are so miserable working there, then quit and go back to chuckie cheeses and show your professionalism there!!!

Do not get a car loan with this company they will charge you $100+ late fee outrageous I suggest you check out account constantly because you will get unexpected fees and they refuse to send you a statement when you request it so you will never know what your being charged .if your late a couple days they will harass you like if you have been dodging them for months or something