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McCoy Federal Credit Union - Chickasaw S Chickasaw Trl, Orlando

4.3
(10)Loan Agency
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502 S Chickasaw Trail, Orlando, FL 32825, United States

+1 407-855-5452

https://www.mccoyfcu.org/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    McCoy Federal Credit Union - Chickasaw 01
    McCoy Federal Credit Union - Chickasaw 01
    McCoy Federal Credit Union - Chickasaw 02
    McCoy Federal Credit Union - Chickasaw 03
    McCoy Federal Credit Union - Chickasaw 04
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    Reviews

    4.3/5.010 Reviews

    r

    rsnd341
    5

    McCoy's offered a great auto loan rate, lowest among numerous banks and other lenders. Staff at Chickasaw made the loan application process simple and straightforward. Loan also includes gap and warranty. They are a great option for financing your automobile purchases. Definitely recommend.

    Response from the owner

    Thank you for the 5 star review, we appreciate it! Enjoy your new auto!

    A

    Alvin Mitchell
    5

    I've been a member of McCoy FCU for 16 years. It's the only financial institution that I find actually pleasurable - regardless of branch, team member, or time of day. My most recent visit was to make a simple credit card payment and to ask a question. It resulted in the payment being made, my question satisfactorily answered, and very positive adjustments being made to my financial positioning - and this was at closing time! I love these guys.

    Response from the owner

    Thank you Alvin for the 5 star review! We appreciate it. It makes us very happy to know that you were satisfied and cared for. We strive to continue to do so.

    N

    Nicolas Antonio Roditti Ledesma
    5

    I am very happy the way I was taken care of at the Branch today. The customer service rep. was truly professional and meticulous explaining every step of the process while opening my business account, thank you much for your dedication.

    Response from the owner

    Thank you Nicolas for the 5 star review! We appreciate it. It makes us very happy to know that you were satisfied and cared for. We strive to continue to do so. Welcome to McCoy!

    J

    Jazmin Lassalle
    1

    I would have left less than a star but it is not an option. Services to get a new card is terrible. None of the McCoy branches provide at least temporary cards. My checkbook was stolen and I had to close my account and then I opened a new account. I have been waiting for my debit card for two weeks and still have to wait an additional week. I payed for an expedited card but it was sent to the wrong address and had to start the two week process again even though I payed $25 to get an expedited card. In order to access my money I have to drive to the branch and go inside the bank to withdraw money and take time off from work because the bank works regular business hours and they don’t work on Saturdays.

    Response from the owner

    Sorry to hear we did not meet your expectations on your visit - we value customer service above all else and will review the issue that you had. Thank you for posting.

    M

    Mario Villalobos
    5

    I highly recommend the Chickasaw branch of McCoy Federal Credit Union. I recently visited the branch to get an issue resolved with my online banking. I was attended to by the branch manager. The experience was excellent.

    Response from the owner

    Thank you Mario - we pride ourselves on exceptional service and love to hear from our members who experience it. Thank you for the wonderful review.

    B

    Bernadette Cipriani Major
    5

    My account was compromised and Carmen made it so effortless and smooth for me. My anxiety was through the roof and she was calm and helpful. She went above and beyond to help and relax my mind.

    Response from the owner

    Thank you so much Bernadette for the wonderful review - we are glad we could help!

    D

    Daveo Clarke
    5

    Alexandra at the front desk was wonderful, friendly, professional. She went out of her way to help me get back into my account after I was locked out. She helped me with a new login and a new password and made sure that I could log on.

    Response from the owner

    Thank you Daveo for your review! We appreciate it. It makes us very happy to know that you were satisfied and cared for. We strive to continue to do so.

    l

    larry quick
    5

    I love my McCoy Credit Union. Every time i take a concern to my customer service rep I have walked away pleased. They are the best most friendly bankers I have ever dealt with and I am 72 years old and have been to a lot of banks in my life. If you are looking for a great place to do your banking I definately refer you to McCoy Federal Credit Union.

    Response from the owner

    Thank you Larry for the 5 star review! We appreciate it. It makes us very happy to know that you were satisfied and cared for. We strive to continue to do so. Thank you for being a member!

    J

    Juan Pablo López
    5

    Want to highlight Abby for an amazing costumer service, she was very patient with us, very polite, she knows what she is doing and more important she likes what she is doing. I will definitely recommend McCoy to anyone, I know you might have to wait for a bit in order to speak with someone, but at the end of the day it's worth because of the great costumer service you will receive. Also Alexandra was very clear giving me information since I have no idea of how the process I was going through. Abby me brindo gran ayuda y un excelente servicio , sabe lo que hace , es una persona muy agrade y educada.

    Response from the owner

    Thank you Juan for the 5 star review! We appreciate it. It makes us very happy to know that you were satisfied and cared for. We strive to continue to do so.

    J

    Jovan Fonseca
    1

    I'm your average person with a banking account and in the process of finding another institution to bank with. I've been with this bank for ages and they really don't do anything for me! There is no communication when fraud happens on your account until you have to call them to see why your debit card is not working. When you call customer service you're speaking to a third party that doesn't work for the bank so they can't do anything but tell you that you have to go in person to resolve any issues you have. Many time the automated system "Toni the Teller" doesn't work and you have to try again later and there have been a few instances that the website is down! this location in general feels like a ghost town as you only ever see three people at most in the general public all the tellers are hidden away in a secret room. There is minimal human interactions. when i tried to update my name due to marriage, it was a nightmare. something that was to be simple took weeks to update and correct! Wishing i would have changed banks sooner, as there are many to choose from.

    Response from the owner

    Hello Jovan, thank you for taking the time to post your review and bringing this situation to our attention. Our management team has been trying to reach you several times. Please contact us at 407-855-5452 and ask to be transfer to our Credit Services Manager. Thank you.

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    FAQs

    • 1. How to Get Hold of McCoy Federal Credit Union - Chickasaw?

      You can contact them at +1 407-855-5452 or enter their official site and fill out the request form.
    • 3. How Can I Request a Loan from McCoy Federal Credit Union - Chickasaw?

      To get loans from McCoy Federal Credit Union - Chickasaw, you can fill out the request form on their website or head over to the store. You may need to drive your car there when getting auto title loans. Enter our website to learn more information about auto title loans.
    • 5. How Should I Do If I Can Not Make the Repayment of My Loan?

      Failing to repay a loan will result in negative impact on your credit. Get Hold of your lender if you can not make a loan repayment.
    • 2. How Can I Get to McCoy Federal Credit Union - Chickasaw?

      You will find the store at 502 S Chickasaw Trail, Orlando, FL 32825, United States. Use a Maps app to show routes to McCoy Federal Credit Union - Chickasaw.
    • 4. Is McCoy Federal Credit Union - Chickasaw an Agency or a Lender?

      McCoy Federal Credit Union - Chickasaw is a Federal credit union helping you out of financial emergency. Check out this page to get personal installment loans for unexpected expenses.
    • 6. Does McCoy Federal Credit Union - Chickasaw Offer Loans for Bad Credit Ratings?

      Yes. You are likely get loans with McCoy Federal Credit Union - Chickasaw even if you do not have good credit scores. It is also available to get installment loans for bad credit without good credit through our website. You can also learn more about an installment loan via our website!