MC Federal Credit Union PA, Mt Carmel

Staff is always friendly and as helpful as they can be. I do not like the 5$ fee that is incurred to do something as simple as reproducing a bank statement or making a payment with a card. They are not even allowed fax documents to another financial institution upon request by the customer. This all makes banking with them much less user friendly.

HORRIBLE. I would rate them a 0 if that was possible. I went and refinanced my truck with an actual reliable bank and they decided not to tell me one of my last payments “didn’t actually go through” until about 6 months after the fact. So not only did my credit score drop severely due to their neglect, they also continued to charge an interest fee to the amount until it became a even larger payment and then said there’s nothing they could do about it even though I hadn’t known. Would not recommend them to anyone.

I absolutely love coming in here, the people are so sweet! it feels like family whenever I walk in the door, they always remember me and are beyond helpful with any questions or concerns I may have!

The staff always make you feel welcome as soon as you walk through the door. They are friendly and courteous.

Friendly staff always willing to explain and help if possible.