Mazda Service Center Waterbury Rd, Thomaston

Great service, great sales experience. Very easy to buy and work with. They call themselves a transparent dealership and that they are! This made buying more comfortable. It is a business casual environment without that cheesey car sales guy/gal feel! I went back today for a quick service apt and had a conversation with nearly everyone I have dealt with there during the buying process. I saw a associated there today that I bought my original Mazda from 3 years ago at a different dealership, he asked me how my husband was (by name) and asked about my father in law. Recommend this dealership! Also recommend MAZDA in general. Amazing car at a great price point.

Been coming here for service (tire rotation & oil change) for 8 years because I bought the truck here. Never the same price and always more expensive... 50 bucks for simple oil change ?? Not any more. On top of that it takes 1:35 min. to change oil with an appointment ??

Very pleasant service writer. Stopped in to get an appointment for a recall and mirror repair. Surprised me by taking my car right in. 40 minutes later the car was done. Super service!

I went in for a recall on my 2018 Mazda CX-5. My appointment was for 1pm. I was on my way out 15mins later. I will go back again in the future if I need to.

I am so pist because they charged me 140 dollars for labor to take my tires off the jeep and put new tires on the rims then they charged me 350 dollars for new rotors and pads 1 and a half hours at 125 per hour meaning 188 dollars for a job that should of taking maybe 45 minutes since everything was apart already I believe that this company is robbing people by doubling charging people dont go hear

Recent remodeling is well done. Many of the employees have stayed on with newer ownership, a good sign in this business!

Very pleasant waiting area in their entirely redone showroom.

Great service team , Marc is Great

Great place to have your car serviced

It is always a great experience with Mazda