Mauch Chunk Trust Company North St, Jim Thorpe

This month I did my first transaction with MCT, we signed a home equity loan with them! OMG talk about a no pressure community oriented bank. It was a slow day, we got the full tour and met everyone. Marty the Marketing Manager and I have a common love, all things historic NASA, showed me a plaque on his office wall. My wife and I asked a lot of tough questions during the closing; we’ve done these deals with corporate banks. The team did pause a couple of times to make sure that we were completely on the same page with the answers. After we closed the deal. The branch manager, Ann Richards highly recommended some places in town, like coffee shops; giving us detailed areas to visit. It was a mid week wet raw rainy day in late winter, so we explored the downtown area and could afford to talk to business owners that we were in town for the first time and we were starting to do business with this bank. Everybody we talked to either is a customer or was a customer and had extremely good feedback. Definitely taking our business away from the corporate banking system in the future!! It was great meeting the team and they are pet friendly 🙂 The bank calendar is a collection of all their pets. When it comes to doing business with a bank; i’d have to absolutely say that this is among the top tier experiences.

Katie and Kelly made our experience opening up a new account very welcoming. I have never been treated so well by any other bank. You bank will capture so much more business by these employees!

Terrible service, closed randomly when they feel like it. App doesn't work they lock your account at least once a week for no reason and it takes days to fix. Great if you want 0 access to your money

Kelly was very friendly and did an excellent job of making opening accounts at MCT as easy as can be!

As a small business owner I see firsthand how MCTC believes if they help small businesses be successful they will also be successful. Thanks for all you do . Kevin

I trust this bank I've never had a bad transaction or visits to the bank in all the time I've been with them

They've always been extremely helpful and theyg give back to the community.

A truly neighborly, friendly and reliable bank!

Thy don't verity info before they give out funds to a imposter