Matanuska Valley Federal Credit Union Main St, Wasilla

This is unbelievable I have to wait on waitlist for 1 hour ! Should get more staff

On several occasions, this bank has negligently handled cash and check deposits. The first incident we lost $3,000 for several months. Wondering why we where so broke, we where looking for part time work while going to school. They called and said, somebody called them and transferred all the of money to their account from ours because we shared a last name. The second incident, while making an in-person deposit, they didn't close out of the other person's account, so while leaving my wife noticed the error; so we didn't loose several thousands dollars then. On the third and final incident, we made a cash deposit, they didn't close out our account, and someone behind us deposited roughly $8,000. We found out instantly, because we learned to check the work of fools, noticed the money, and went to another location to close out our account and withdraw all the money in a cashier's check. We went home and just waited for them to call. They did, and kept asking for the money back. I decided to treat that women like the trash she is for working for such an incompetent, foolish, and grossly negligent banking organization. I explained my story of suffering for months while our money was just missing, and how this was the third and final straw in our relationship to this bank. Matanuska Valley Federal Credit Union, you are fired!

Very unaccomidating and inefficient compared to other credit unions during the Covid19 crisis. They put a limit on how much you could take out in the drive through. Said I could take out more money in the lobby at the "live ATM" even though I was talking to a live person in the drive through. So I'd have to take 3 kids into a dirty lobby. Nice to know your employees are protected but members aren't.

I've been doing business with them since I was a kid. When ever I try for a loan they are always my first stop. Every car I've bought they gave me the loan to get it.

Best bank great location, no random fees. Better then Wells Fargo.

The line was long but the tellers were quick to get through with a friendly attitude.

Matanuska Valley Federal Credit Union is; "good as the normal guy needs"