Mariner Finance Boardman-canfield Rd, Boardman

Very friendly and made borrowing money an easy process. Monthly payments are easy to work with.

not very frendly. i felt like a number... just sign and get out is what i felt like... for a company that bugs me every week to borrow money, you dont come off very customer based... if i wasn't getting sued by my wife for 5 grand i would have just let my loan finish in june of next year and never called you again... i guess you are lucky i am desperate...

I not knowing what to expect was greeted with answers to my questions and was out the door in a few minutes. I would recommend Mariner Finance to anyone. Thank you for the service.

The experience of showing me how to build my credit and then offer me the tools to use to make it happen once my credit was built I was given the opportunity to help my family members my daughter build her own credit and get her off to the right start I recommend Mariner Finance to anyone starting a new credit or trying to build their credit and help family members with their credit I give a big old Kay for the Mariner team thanks a lot Brian Ivory

Best place I have been for a loan. We are all at a point sometimes where we need a little extra. I have been with Mariner since 2019. Will always use Mariner for any loans we need !!!

At first getting a loan through them I would of gave them a 5 star. Customer service was awesome and they where very nice. But after being a customer and having to call them customer service sucks. They rush you off the phone, they never even say thank you or bye. I talked to two different employees and neither one of them where very polite. It felt like I was bothering them. Shame on me I missed a payment that my bad. But even trying to ask for forgiveness the only answer was no customer policy. Not understanding the situation and saying sorry but unfortunately per company policy we are not allowed to do that. Flat out rude way of saying we don't care about our customers no. If you have bad credit and are trying to repair your credit I would suggest you looking for other lenders besides this one. If you have good credit to excellent credit try using your bank or well known lender with lower interest rates.

They were Fast to Reply to me and They were Responsive to My Needs They were Very Nice and Professional . They did most of the work over the Phone then Called me Back in about Half an hour . Then I went in did the paperwork now done on Computer touch screen . Only took about 20 minutes then all Done ! If you are interested give them a call . As Grandpa said : NOTHING VENTURED NOTHING GAINED ! :

DONT GO HERE! for anything! When asking basic questions to Dennis (the manager) she could not answer simple questions like... What is my interest rate? They said if you get behind on your payments, they charge interest per day. They were charging me 80.00 late fee for a couple of months.. sometimes 60.00. When asking how much interest I was paying per day. She said she could not tell me because she did not know. She had my account infront of her. So I wonder why she can't tell me; unless they were making bogus numbers. I didn't understand why they were charging 15.00 for late fees plus 80.00 on some months and the 60.00 on other months. Since Dennis was not able to answer my questions. She hung up on me! I only went there because my husband was hospitalized and I needed money until he was able to work again. This was back in May. My husband did not get the the covid bonus. When paying off the loan Dennis said that she can't give me a receipt that said paid in full. The sad part about the situation is there was another guy wanted proof that it is paid in full so that he would not rack up more interest fees. She would not give us anything. DENNIS is one of the rudest people I have ever met. When asking question about your account she gets frustrated and looses her temper. So glad that I paid it off. ESPECIALLY because they will TAKE ADVANTAGE OF YOU! TRUST ME DONT GO HERE. IF YOU SPEAK TO MY ATTORNEY THEY SAID THAT THEY WILL TRY TO GET EVERY PENNY THEY CAN!

I previously got loan for my suv at regency finance on Tippecanoe,just a few months ago mariner took over& they are awful 😡 I have refinanced with them twice,I only owed $1000 on my truck, now over $3000 ! Their percentage rate same as cash loan places!! Little did I know! Regency was so much better! They were kind,respectful & worked with you if you needed time to pay , they let you slide on late payments if Good customer & been there long time& made your payments,well mariner just the opposite 😡 payment due on certain date& if not there on that date they text you, tell you your delinquent!! You do have 10 day grace period mariner,so wrong & rude to do this to customer that has been paying on truck almost 6 years! They told me I was approved to buy another vehicle,just have car lot send over paperwork & all good it wasn’t new! Used! All excited to get this car& they turned me down after telling me I could get it!!! Not only that they reported me to credit reporting bureaus for being a couple days late which their not suppose to do!! They know I am victim of identity theft,yet they do this to me🤷‍♀️ Nothing but poor customer service,treating good customers like crap& I cash places were all shut down because of 24.9 percent interest charges,I did not know they charged this& no I wasn’t told this! She read papers skipped over that😱& just folded over& had me sign paperwork! About to take them to court & report to bbb, everything in my power! You just don’t treat people like this especially people that have been customers for so long& made their payments! If they offered me a loan for vehicle now or any loan I would not take it! Don’t want nothing to do with these crooks,rude,mean,awful people

Hi My experience was awesome at Mariner Finance, Dinese explained everything to me. I just wish I didn't have to borrow anymore wanted to get the other one pd. off. Gosh I borrowed 1,600 and will have to pay back 3,000 I am now back in debt. That part I hate such is life. Thank You. Joanne ♥️🌈🇺🇸