Maps Credit Union - Silverton Branch S 2nd St, Silverton

Best "bank" in town. Great online tools. Friendly and helpful staff.

They offer no over draft protection, their online banking is not reliable! Multiple charges drop off and disappear and then all come out at once. Leaving you over drawn even if you do your math to a T!

I'm very dissatisfied with the new changes that were made to your online bill pay system. Prior to the most recent update I could be sure that the payment would be received by my utility provider on time. I now only get an estimate of arrival time, and many times my payment is late. Under your new system I attempt to send the funds 7-10 days in advance, sometimes that not enough. The old system allowed a very short turnaround, sometimes next day. Effective Online bill pay is one of the the most important services I rely on from a financial institution. As your Representative, Ashley recommended this morning, if the system doesn't meet my needs, "maybe I should go somewhere else". She indicated that most people were happy with the new system, and change is tough for some people. I'm assuming she was reference that I'm a senior citizen.

Maps helped us get the refinance we needed so we could move forward with the addition on our house. They were also excellent in helping us get out from under the terrible coustemer service at Wells Fargo.

This place is very unorganized and unprofessional. They screwed up a mortgage I was trying to get with them to the point that the lender killed the loan and just have weird policys about coin return. Avoid this place like the plague because they will always streer you wrong. They have no idea what they are doing. If I could give negative stars I would.

I have had multiple loans, a savings account, and a checking account here for years. The staff is always friendly, and willing to help with anything I need.

I'm never going to change my bank! So kind and caring and they really help. Thankyou for the wildfire relief program!

Thank you Kara for being so efficient and patient today while my daughter opened her first independent account😎 you made banking easy for her!!

Great credit union to have in town. Very familiar and friendly.

Amazing service! Totally would recommend as a local savings/checking