M&T Bank S Salisbury Blvd, Salisbury

Wonderful experience....went in with daughter to update her account since she had just turned 18. Was helped immediately by Britney who went through the various options and explained things to my daughter. Next, The teller took the time to show her how to correctly make a deposit. Great to see customer service still matters

Hello, my family and I have held an account with M&T bank since I can remember. The reason why I am writing this although, is because of the repeated inconsiderate, atrocious customer service at the M&T Bank located at 823 N Salisbury Blvd in Salisbury, MD. There have been times that they have forgotten to give me back my identification. They also have tried to charge me for cashing a check at there location, even though I have an account with them. Today I had an experience with Valerie and Cierra, in which they refused to cash my check because I did not the equivalent to that money in my account. When I offered if it was possible to deposit my check, and then get that money taken out, they had refused. Due to these teller's consistent obsene & unfriendly behaviors (often talking about "lunch break or how much longer till they get off" in front of customers) has led me to never step foot there again. I will go to the one on Phillip Morris Drive, where the tellers are always great!

From the manager to the cashiers the employees are kind and qualified. I think that often they reflect what the customer brings in.

I read on line that the Salisbury offices were "closing soon." I interpreted this to mean that the bank was leaving the Salisbury area and so I called the bank. Seth, the customer service representative laughed at me and my question as I asked for clarification. To hell with proper manners and customer service.

Manager Tara Blain is the absolute worst when it comes to friendliness and customer service. Wouldn't recommend this branch to my worst enemy!

Incredibly rude and rotten staff. Sheila M could not have been more degrading or disrespectful to me when I wanted to withdraw money. NEVER going there again.

I too have experience terrible customer service at the same branch...They have bosses just as anyone else. Something need to be done and I'm the right one to do it.Grow up people!!!

The worst M&T branch in Salisbury, Md the bank tellers and assistant branch manager should all be replaced I believe this branch is undercover prejudice towards black males.