M&T Bank S State St, Dover

I just walked out of line with three other customers. Upon arriving to make a deposit there were two tellers working. One was servicing the drive-thru and inside customers while the other one was handling a large deposit. The manager found it necessary to occupy the drive-thru teller to get a loan approved. After 10 minutes of standing in line, I asked how much longer it was going to be. I was told that there were four cars waiting in the drive-thru and they still needed to get the loan approved. Apparently my time nor being a longtime customer means anything to m&t. Below poor customer service.

Bank places six day holds on payroll checks for new accounts for 30 days. Even when told you will be closing your account they still will not decrease the hold even by one day. If I had been told this information in detail I would never have opened an account. If you file a complaint do so with the Federal Reserve and not within M&T.

Thank you, George, for helping me through an awkward moment at the bank this morning. I was a mess and you put me at ease. Blessings to you!

The teller Michelle has the best customer service ever!

Ridiculous charge to cash a check there without an account!!!! Robbery!!

As far as I know, good bank.

It is located in a very strategic place in the center of Dover, the attention of the staff is very good.