M&T Bank W Broad St, Bethlehem

The slowest bank on earth. Only one person working the counter plus the drive up window together.

The atm never works. I’m here right now after working 14 hours to deposit money and I can’t because the atm won’t even accept my card! There’s only one location in Bethlehem (and what seems to be the rest of Lehigh valley) and the mobile banking is so out of date. The most annoying and inconvenient bank I’ve ever had. Don’t recommend and will definitely be switching.

Unfortunately I'm stuck with them for my mortgage at the moment, but I will never use them for any other services. A little while back I made my mortgage payment on time directly at the branch and I had the receipt in my hand showing that. Later that month, I got my next statement plus a late payment fee. I called them to see what that was about and they wouldn't accept the fact that I had proof that I made my payment on time. Eventually they agreed to waive the fee, which was fine, but what irritated me was that they had the nerve to say that they waived it as a courtesy to me as if it was my fault.

I have been banking at M&T for 17 years and the staff has always been outstanding, courteous and willing to help me with any transaction or issue that may arise with the utmost professionalism. I wouldn't dream of banking anywhere else.

For two years i been having nothing but problems with this bank. First the sent me the wrong custom debit card... Then every time i use there ATM it would be 20 bucks short and now they stole 300 bucks from me! RIght now i am closing the account and will go with PNC !

Went to this bank in Bethlehem, Pennsylvania This morning and a worker name sue was very unhelpful and not doing her work why hire her .firstly I normally deposit /cash my work check weekly being there today she say I cannot because it's not m and t check and rudely say do you have an account I said yes I have two accounts plus my wife have two as well .she said they is out of staff and cannot cash the check I went to PNC . And had it cash .even tho it's not pnc check .workers like her really makes a business look bad .I used to really like goin there but she changed it And was happy about it .,seems like she don't cares anyway I have like four accounts between me and wife will slowly remove cash and close them .......lazy worker SUE . Happing on Friday the 4 2020 around 9 30 Hope some one can look into this

Really nice and accommodating staff. I dealt with Helen and she was very helpful.

This bank has friendly people who work there but they are behind the times. They close by 5 every day but Friday. You have to make a deposit by 2:30 to make it for that day. And they have s lot of other antiquated rules that make you want to go a customer friendly bank. If they would change their policies and practices to match the competition inthi k they would be a great bank. Hardly anyone there. Never see anyone helping customers about accounts becuse never any people waiting for that. Clerks do what they can around the stupid old style rules they have but they can only offer so much. A plus for workers. D for the bank.

usually use another branch but when down this way I have used the branch. people are friendly, happy and fast. Love M&T bank

They were great taking care of me. Not a long line, quick.