M&T Bank NJ, Red Bank

Seriously one of the worst bank in USA 🇺🇸 America, already made appointments and asked every thing before going after I went 30 mins drive from my place the lady and manager they don't understand the difference between driving license and real id on my license it was printed which is there in every one id that not for real id purposes the manager at bank says no it not the real id it is written we can't take that as id making so much fool and doing discrimination. Was treated like begger.

Customer service is absent. After being seated, told I would be helped next and waiting 20 minutes, I was told the people who just walked in would be assisted because they HAD AN APPOINTMENT. After 40 minutes a teller asked to help me. While assisting me at a window, another customer arrived and the teller stopped in the midst of the transaction and helped the customer because "she won't take long. It's only a payment." At one point there were 5 of us waiting to be helped and they had 4 chairs. They are obviously understaffed and oblivious to the need for better customer service. Oh well, there are plenty of other banks in the area.

terrible bank. I go there to deposit money and the lady at the counter is always looking suspect at me, maybe cause I'm Hispanic idk but I drive a Porsche and a Jaguar. smh I ask for help and I'm given the run around and told I would be called same day or next day and a whole week past and come back yesterday and I was told by an "assistant manager" that she forgot and that another employee was suppose to remind her. I really hate this bank and I cant wait to get my CD closed. smh

Great friendly staff...you feel welcome and happy your banking there ...assistant manager Marta is Awesome