M&T Bank Church Rd, Cherry Hill

Frank Dunaway & Cristin (I unfortunately don't recall the appropriate spelling of her name) are amazing. My wife and I ran into an issue (Our fault) that was vaguely explained to us by the main corporate number, and we were told to go into the bank to have it resolved. Frank was able to figure the issue out immediately, touch base with the appropriate departments at corporate, document their contact info to insure his ability to follow-up directly, and pass us on to Cristin who did a phenomenal job helping us with the required paperwork and getting things into motion. She even followed up with a phone call after receiving confirmation from corporate the issue was resolved. My wife and I are so impressed with the service we received in branch I am planning on moving some of my business accounts to the bank. Very happy!

Frank is epic!! This man helped to guide me in the right direction for my money and loved every minute. You can really tell when people are passionate about what they do!! Would recommend 1000%!! I'm in a better financial situation than I have ever been due to this man and his guidance and caring for people.

We switched our business accounts from TD Bank to M&T in 2017. We love M&T Bank! Megan Hester and the people in Cherry Hill are always there for us. We can't thank them enough! Bossen Architectural Millwork, Inc.

I have never gone to any bank where I feel like home. Everyone is so nice and helpful. I have been through many changes and Meghan and Frank have been there to guide me through. Thank you

We switched all our law firm and related business accounts to M&T. They are the one of the largest banks in the USA, but they treat their customers like family. There is never a problem and they helped expedite the PPP loan process as well. For lawyers, they have a Trust Account feature that allows you to keep track of your account to the penny. Anyone not happy with their current bank should take a look at M&T.

I didn't look at the reviews before contacting the branch, I should have all the bad interviews are accurate . I want to sit down and talk with someone, I had an appointment, due to work had to push it out. wanted to reschedule, Christine told me she didn't need to sit with me. they are the worst as far as customer service. I'm still going to this bank, they have to work with people like it or not.ZERO STARS Had I seen Jim, I would have felt differently, he was kind and helpful. In my latest adventure with this bank I saw Meagan. She is absolutely delightful. Pleasant, helpful, cheerful. She makes me reconsider my initial one star. 🌟🌟🌟🌟🌟🌟 for Meagan. Thank you!

Horrible Customer service is the truth! The woman Branch Manager was so rude, laughing while telling her my Mom has cancer in her brain and the Meds make it hard for her to walk. She implied I should pick my Mom up in my arms and bring her to the bank because my POA is not good enough. All Mom wanted to do is move money from savings to checking to pay two bills. My Mom wanted to get my Brother to carry her in and pull out all her money after hearing this woman over the speaker phone. She called on a Sat. and after all this said Mom's appointment for Mon. is cancelled.

Terrible customer service! Theresa and Evette went back and forth with who was going to go to lunch instead of helping me. I gave them the task of depositing savings bonds and I had their heads spinning in confusion. Luckily, Jim came to the rescue.

M&T is a good bank. This branch customer service is pretty weak. Calling this branch to talk about your account get information is pretty useless.

“Sam” provided Excellent customer service on 1 July 2020 In fact, all your staff provides excellent service: very professional, knowledgeable, friendly & determined to solve any problem you might have.