M&T Bank Oregon Pike, Lancaster

Rebekka was very helpful in getting a fraudulent account shut down. I could see that they were understaffed by the wait time in the lobby, though. Tellers (two) were working hard but covering drive through and lobby on the day after a holiday.

I had a business and personal account at this bank. While traveling my debit and credit cards were stolen over 15,000 in charges, plus bank fees for over drafting the account. I reported the stolen cards and after there investigations they determine the charges were valid. In there letter that stated I could see the details of the investigation. I have requested the details by phone, mail and certified mail. They completely ignore my request. With most credit cards suspicious charges are denied, this was not the case with this bank. Duplicate charges at Wal-Mart for what appeared to be gift cards were allowed to be purchased over and over. I no longer bank with M&T. Be Cautious this bank.

What should be simple daily deposits can take longer than 15 minutes in the drive through. There never appears to be a lot of customers. The tellers thank me for my patience, but never seem to improve.

Great location. Understaffed and lack of knowledge on any banking service. I've never had a positive experience at this branch and forced to go to Smoketown to get anything done. Can't even get a customer service rep when I need one.

Great location and very friendly staff but a bit of a wait for a weekday morning.

Understaffed & Worst drive thru experience. Takes them forever to come to the window.

A regular bank but any inconvenience is difficult to help you. Maybe that's why they have or had 2 stars. It can be better.