M&T Bank Vestal Pkwy, Vestal

I went in to change my name and close an account, simple stuff. Jeri was AMAZING. Took me into her office right away and expertly changed the items I needed changing all while being friendly and kind. We need more people like her in the world 💕. She deserve a raise and more time off ⭐️⭐️⭐️⭐️⭐️

I’m around 12 years late writing this review but I wanted to post it anyway because I despise m&t so much. I was 20 years old making $11/hr to support my wife and newborn son when m&t took my entire paycheck in overdraft fees. They charged me a $39 overdraft fee 10 different times. I asked them why my card didn’t get declined if I didn’t have the money or overdraft protection and they told me that it was to “save me the embarrassment of my card being declined”. I didn’t ask for that, nor is it their decision to make for me. They were unwilling to refund any of the charges back to me, not even one. M&t is the worst and most crooked bank of all time. Do not bank here

HAD an account, was till I could not deposit my ADP paycheck and get 1/8th of the value in cash because the paycheck was such a high value. This was the first paycheck and the direct deposit had already gone through. Essentially they wanted to hold my money for no reason, then they refused to let me withdraw the money I had deposited into my account before that! My account is closed. They must be so poorly funded they cannot afford to let people access their own money. Piss poor employees as well. Do not get an account here!!!

Do you have any nice employees that actually work there? I get nothing but attitude everytime I go in there.

Got us in at the last minute to change some account info and get new cards. Nicole was super and quick. Thank you