Lum's Toyota Se Ensign Ln, Warrenton

While you wait there is coffee snacks and wifi. Everyone is pleasant and I get my truck washed!

I have purchased 3 vehicles from lums. I have had the most pleasant experience ever. Lums treats you like family all the employees are wonderful I can't say enough in these pandemic times lumds customer service is exceptional. I want to especially mention Brad our sales exec Peter the sales manager and especially nate the service manager. Nate kept me up to date on a small repair needed on our expedition we recently purchased at all times picked up my wife and our car for the repair. You just don't see this kind of service any more. Thank you lums family for providing a unique and personal touch I really appreciate your dealership. I will continue to purchase all my vehicles from you.

Mr. Brad made my experience completely pain free. Couldn’t have asked for a better deal. Not only bought a new jeep I was able to buy a used truck as well. Thank you Mr. Brad for all you’ve done

Ralph makes certain I get the car and the deal I need. Hank is a pleasure to work with, too. Lum’s is a trustworthy, professional yet relaxed dealership. I highly recommend this company for all your automotive needs.

I would normally have given more stars the oil change is always decent and fairly priced but my issue is why do you offer complimentary wash and Vacum and they dont even Vacum the vehicle.This was very frustrating to me as I was looking forward to having my Truck Vacumed. Then the wash job there are huge dirt streaks on the Truck looks like a 10 year old washed it. The service people are super nice and helpful for sure but the complimentary items should either be done or not offered. Plus John in Sales is aweaome so if you wanna car go see him..like I said staff is great just lacking in the work part.

Lum's is always professional,great work without being ripped off.From buying my car there to having it serviced it's always a comfortable experience waiting in the lobby .

They didn't awesome job and it took a lot less time than it was supposed to. Being handicapped that worked out really well for me. It was done in a timely manner and they gave me all the information I needed!!!

Five Starts for John - in sales - took a lot of time with us. We drove multiple vehicles as we weren't quite sure what was out there. The process went smoothly and we ended up with a vehicle the same day. They stayed late - 10pm to finish up all of our paperwork so we wouldn't need to drive an hour back the next day. Zero Stars for Financing - The only issues we ran into was the Finance Person Jacquleen. Once we opted not to purchase any warranty the situation turned sour and she became snarky and condescending. She doesn't care for her job, she doesn't like staying late, she doesn't make enough money because she works on commission. If you can overlook this, it's a great place to purchase a vehicle. Lots of great, good quality used vehicle.

Service is exceptional! Staff are always so helpful and they treat each customer with care and courtesy. I have purchased 5 cars with Lums and the next time I need another they will be my first stop!!

I missed my 8 am oil change appointment and they managed to get me into another slot the same day. Waiting area was clean and comfortable. Great customer service! Thank you!