Louis Rios with City Bank Mortgage Allen

I highly recommend Louis Rios and his team. Their knowledge and expertise in home lending is outstanding. I met Louis in 2008 when we purchased our first home. He not only helped us navigate through all the paperwork we needed (which can be overwhelming for a first time buyer), but also gave us tips on how to bring our credit scores up. A few years after that, he called to let us know that it was a good time to refinance our home. Thanks to that, we were able to get some cash back to do some needed home repairs. When we decided to sell our first home and purchase a new one, he suggested a bridge loan so we could finance the new house while selling the old one. Thanks to him and his team the sale and purchase were extremely easy to make. What we love the most of Louis and his team is that they treat you like family. They know how hard you have worked to get the house of your dreams, so he does his best to help you make the process easy and get the best interest rates available for you. When it comes to financing your home you can not be in better hands than Louis Rios and his team.

Louis and Jill were awesome! They make a great team and even got me approved for more than other mortgage companies. Jill was very helpful and helped me, a first time buyer, through everything step by step and was patient with all my questions and held my hand when I had doubts about the whole experience and told me everything would be ok and she was right! I’m so happy I finally decided to buy my first home and that such awesome people were able to help me with it.

Jill was very knowledgeable and very easy to talk to. The entire company will organize and I loved working with them. Highly recommend especially for first time home owners like myself. They made the process so stress free. I cannot thank Jill and Louis enough for their time and effort

Louis was great to work with during the refinance of my home. Honesty and my best interest was first and foremost in all of conversations. He went above and beyond to make sure that the process went smoothly and that I was informed of the progress throughout. I can't say enough good things about my experience with Louis and his staff. A+++ I can recommend him to my friends and family and know with confidence they will be taken care of and treated right.

We moved back to TX from FL and Louis and Jill made our loan process seamless. We started the process from FL and from the start, they worked closely with us every step of the way. We have bought and sold homes before, but I felt most comfortable this time due to their customer centric approach. Highly recommend them!

Working with Louis and City Bank was absolutely amazing! Jill, Tanya and the whole Team were fantastic and easy to work. Everything was up front, very easy and we closed on time in 30 days! I highly recommend City Bank.

Louis and his team were impressive. They made our entire transaction from beginning to end smooth, they crossed every “T” & dotted every “I.” We could not have been more pleased. Thank you for a job well done.

They're friendly and knowledgeable. They helped me get in my house in under 2 weeks . Wonderful people!!

I would have given more stars if not for this one thing: Having Louis and his team handle your home mortgage or refinance will leave you with zero "issues" to handle on your own. Seriously, I can't even visit the water cooler any more; I haven't got any "Mortgage Nightmare" stories to share. THANKS Louis!! Give Louis your next new or refi and find out what Mortgage Lending SHOULD always be like.

Very easy to work with and great communication throughout the entire loan process. Would highly recommend!