Logix - Simi Valley Cochran Branch Cochran St, Simi Valley

I do not know where to start! I have Never dealt with a financial institution that treated it's customer so well. I will begin with the personalized care I have gotten with this credit union here in my town of Simi Valley. From the time I opened my business account, I have been treated with respect and patience. A week or so ago, I went into the branch. I had been in an accident and had a concussion. It was causing some neurological issues and a lot of pain.- I told the teller who was helping me because I needed her to repeat herself more than once due to my medical issues. I thanked her for her above and beyond patience with me. I mention this because today I received a very nice gift from Logix with a note from the teller saying they hope I am healing well from my accident,(Thank you Cheyenne). WHO DOES THAT !!! When was the last time you were treated even close to this from any bank? I know I haven't. Here are some Crazy concepts- When you call, a person answers the phone every time! You can make an appt. easily, quickly and within a reasonable amount of time. Account set ups are straight forward and not time consuming and yet they are thorough. Tellers and account managers are kind and patience. They have a host of sorts right when you walk in the door to direct you and answer questions. I waited in line for- No I am kidding- I did Not wait in a line. Rather the kind dude at the desk walked me over and introduced me the teller who was waiting for me. Am I in a dream? Nope just banking the way it should be.

This branch of Logix is the best! I have banked with the credit union for over 15yrs and really appreciate this Simi Valley location. Conchita, the manager is the most caring person and banker I have ever had the pleasure of knowing. I would encourage anyone to bank with Logix Simi Valley!

Amanda was a huge help today. Everyone is very friendly and attentive. I have had logix as my bank for years and they are a great company!

Full of just the nicest people ever, always ready to help you with whatever issues you have pertaining to your accounts.

Very professional, That make you feel comfortable,they actually care about you the customer.

Thank you Sam, you are so helpful!!

I would like to know if you have assistance in Spanish, in that branch since they have recommended me a lot with you, and I am interested in opening an account. Thank you..