LoanIt Freeport Pkwy, Irving

I wouldn’t recommend this company they are unprofessional and there customer service sucks! I had three different loan officers within a three week period and then after a month and a half I received a email from a loan processor stating that my loan wasn’t approved. Because it wasn’t my primary residence. And I explaine to the first loan officer that I had removed all my furniture because I was renovating it and I also explain that to the va appraiser . If that was the case they should of communicated that to me , no communication what so ever...poor customer service ...do not use this company...use quicken loans instead!

BEWARE!!! I received 5 missed calls from this business within a 6 hour period and not 1 message was left. When I called back the number to see what all the calls were about they asked for a person I have never heard of. I asked why they did not leave a message? They said they are not allowed to??? hummmm well since my phone number and my voice mail clearly state my name and business name, and are not even close to the name they were asking for I'm pretty sure this is a scam of some sort. And why if they are looking for someone with a name not even close to mine why they keep calling back. Im sure this is a scam.

Went thru the entire refinance process including appraisal to never hearing from them again. I never received a copy of the appraisal nor any other paperwork. Be very careful with these guys.

They closed my loan timely, The loan officer was experienced- and explained my loan requirements and the loan approval process was smooth, processing was great, I had my refinance in 30 days and paid off all my debts.

Fast paced friendly environment. Hard working Loan Officer's. Quick funding.