loanDepot - Matt Sapienza Belfort Rd, Jacksonville

It was a wonderful experience working with Matt at Loandepot. Matt was very professional, very clear in his explanations and educating me about the loan process. He was very responsive to both my emails and texts, really putting me at ease with obtaining the loan. He was able to close this in about 3 weeks just in time for my husbands birthday, which was our goal. I sincerely appreciate his promptness, his diligence, the teamwork, the transparency and the emotional handholding :) I recommend Matt and his team highly, and I will keep his number for future reference.

We have no words to describe the amount of work Matt was able to do for us and help us navigate the loan process. I cannot tell you how many times he was there to answer any questions for us, whether it was late in the evening or weekend. As someone working in a 9-5 job it was very convenient to work someone that was always available like Matt. In our experience he was very knowledgeable and provided excellent customer service skills allowing us to close in under 30 days! When Matt was referred to me by my close friend, we started to work on the preapproval process and we were not able to find a house for about 6 months, in which he still was able to check in with us and make sure we were taken care of. I can tell you that working with Matt is a pleasure and I can recommend him to family or friends as the go to person for a Mortgage. Aside from the loan business, he was also very personable and which helped us connect and work better.

I initially worked with Matt when buying my house. After my initial financing fell through, I literally called 7 other lenders for help. None of them could do anything, then I called Matt. I was panicking and he not only reassured me, but then managed to save the day. So, when I wanted to refinance, he was my first and only call. Matt has always been incredibly professional, super friendly, and quick to answer my emails and phone calls. I recommend him to everyone because he truly goes above and beyond.

My experience with Matt and Loan Depot was very professional. My process was effectively done and I was always informed of what was going on. When I had questions they were always answered thoroughly. The service was friendly.

Matt does all of the things a great lender does. Clear and timely communication. Great follow up. Always available via text or voice. What really set him apart was his proactiveness. I was working with several lenders at different banks - when Matt saw that interest rates were about to rise, he proactively locked me into the best rate available - and my other lenders couldn't match it at all. I'm very happy with the loan that Matt helped me with, and would very much recommend him to friends, family and strangers alike.

I highly recommend Matt to anyone! Matt so easy to work with. He made the process so stress-free for us. He was on top of everything. It only took us a month and half to find our dream home, and thanks to Matt at Loan Depot we were able to move in our dream house.

Matt was a very kind person as he walked me through the process of my loan. He was very knowledgable, a good access to the company that he works for, and always reminded me that I can notify him anytime if I had any questions. That speaks volume of him because he's willing to go extra miles to help his customers be satisfied.

Matt handled our loan and was amazing. When a last minute hiccup threatened to postpone our closing, Matt worked his magic and got out loan done in time and with a super interest rate. We locked in at the right time. If you need a loan call Matt!

Matt was such a pleasure to work with. If you are looking for a quality company and pure professionalism then you have found the right place. Matt will take care of you and get you where you need to be. I will be recommending ALL of my friends and family to Matt.

After shopping loan companies, I found Loan Depot to be the right fit for me. They were the most attentive and responsive agency in Jacksonville. With a very easy to navigate online portal and expert help from my loan consultant Matt Sapienza, I was able to get my deal done in record time! I highly recommend Matt to new and old friends after my experience with Loan Depot. They have the tools to get your loan done!