loanDepot Country Club Dr, Stockbridge

Sure she makes me feel like we are beyond family and like I’ve been knowing her for years. Yet it’s only been a short amount of time. She’s made this experience a very pleasant one and thankful for that, because you really don’t get this quality of service any more. So thanks Angela Smith.

Angela is great and she has done a great job so far but this experience with loan depot as a company has been awful. Every time we were close to closing something was wrong on a document or something needed to be submitted. Most of the things in my opinion should have been looked at from the beginning by the underwriter. This has made my home buying experience the worse process ever and not to mention the seller has now sent the attorney a termination agree because of how long it’s taking loan depot to clear to close.

Charla thus far has made this a smooth and seamless process. She always makes herself available for us, and keeps the line of communication open. She is genuinely invested in getting us to the closing table, and we sincerely appreciate it!

Michelle has been working so hard, making sure that we are able to be qualified for this house. She is so thorough and knowledgeable with her explanations and very patient with us first time buyers, and we're greatly appreciative.

Couldnt get the loan done. Dragged it out instead of being honest and upfront. Waste of time. Plenty of better options regarding loan options and rates...avoid

Deanna has always been very professional and always available to help. Things so far are going great and i actually recommended her to a friend.

Deanna Turner is the BEST!!! She is extremely patient and very detail oriented. She walked me through the entire process and answered any and all questions.

The customer service from Ms. Angela Smith and others were great. The response time was very timely and she helped so much during this whole process.

We were in the process of getting our house and a month before we were about to close Alvin Jamieson stop returning our calls and we had to move our closing date back a month. My family and I was very disappointed. This was very unprofessional. He always was dealing with something in his household and he will tell us he will call us back and never did. My realtor would have to call him again. I wouldn’t refer him to anybody.

Very happy with the customer service. Andrea made me feel comfortable and walked me through the process with ease. Would definitely recommend her to anyone looking to refinance