Liberty Tax & Loans Latson Rd, Howell

Erika was wonderful!! She does everything perfectly, organized and orderly so that I didn’t have to worry about a thing. I will definitely be coming back to liberty tax to see each year to do my taxes! Anyone and everyone should do the same. 🤩

I should've paid attention to the few people walking out of their office mumbling to me "I will never come back here again!" I usually file taxes early but had to wait this year to get all my paperwork in place. Rarely anyone answers the phone. I left messages multiple times with no calls back. An email would've been nice, otherwise, why would you ask for it? The lady handling my paper was nice but she had to leave for emergency with no courtesy calls from the office to inform me about her absence even though I was calling and leaving her messages. I walked in few times to demand service since none of my messages were answered. Another young lady was working on my papers, and the results were all over the place. I almost filed for an extension since a lot of time was wasted on nothing . I found someone else an hour away from me to take me at the last minute before the end of the day.

We have been going to liberty tax for about 6 yrs and an absolutely 💯 love it. They make it so easy and fast. Very friendly and personable. Keep up the great work.

Erica was do great! She helped me a ton and was very very kind! She deserves a raise!

Arika was very personable, professional and knowledgeable. She made the process very easy for us. Thank you

No one ever answers the phone. I get people from other liberty tax office that the call gos to after so many rings. Ever time I've went there to finish up my taxes which has been 3 times ...they have no customers in there so why are they not answering the phones

This used to be the only tax place I went to... they switched owners 2 or 3 years ago and since the switch it has been nothing but down hill.... I WILL NOT be returning here next year for my taxes 😔

Extremely nice and very helpful, it was a great, fast and easy experience, very thankful

Good rates and excellent service Highly recommend

I get my taxes done there every year