Liberty Tax College St, Amherst

It's our third year with Ralph and his team. We switched to Liberty after owing state and federal taxes for half a decade. Our taxes at the time were quite complicated: business, rentals in other states, 2 out of state jobs, foreign income, and stocks. Ralph was half the price our CPA used to charge and saved us a lot of money. His team reached out to us with multiple questions making sure we didn't miss any deductions. We filed remotely this year, since we moved out of state. Ralph made the whole process seamless. His team was as thorough as usual. We miss the cookies, though:)

Ralph is extremely professional and kind. He had answers for all of my questions, got my taxes done with no headache, and the money he saved me was greater than the fee he charges for his services. Highly recommend.

While the tax preparers of Liberty Tax Amherst were respectful and made themselves very available to talk with me about my tax situation, they filed my taxes wrong and sent me down a rabbit hole with the tax department that took months to resolve (including initially being charged nearly $1,000 more in taxes). To be fair, the return was complicated, so I would expect that they are more than capable of filing simpler returns. While it was not comforting to find typos and other mistakes in the return, what irked me more was the shop's data security practices. I would recommend giving Liberty Tax a good, hard look before bringing your taxes here.

Liberty Tax was nothing short of wonderful. I called late in the season for assistance with a very complicated tax return due to separation, and they were so patient, empathetic, thoughtful, and speedy to help me file in time. Highly recommend.

Great experience! I went after being a little unsure of TurboTax. Not only was it nice to have a professional look over my several tax documents, but i ended up getting significant more of a return. The staff were very kind, professional, and made sure they could get me the most back possible. For $70 more than what TurboTax was going to charge, I got $400 more of a return. Pretty great deal if you ask me

I used the tax service by Ralph G. starting in 2018. It was very professional and was of good value! I strongly recommended the tax service! Besides, when I have an extra tax request/problem from MA government in 2021 regarding my previous year's tax return, Ralph helped me immediately within a day and addressed the issue for us without additional charge. Ralph mailed me the proper responses and the supporting documents to us very quickly, and it contained details such as where I should sign and what I should prepare, etc. I was touched! It was very responsive and detail-oriented. Thanks for the great service! Strongly recommend it!

I trust Ralph and his team help me with my federal and state income tax needs. I appreciate the knowledge and professionalism they provides. They helped me file in two states and gave me good tax advice as a conservator of a disabled individual.

Great customer service. Tax preparer had my best interest, gave great advice and made sure I got the best results possible for my tax return.

The team in Amherst is great to work with. They make everything clear and accurate. And they take the time to explain issues when needed. Thanks Ralph and team!

Outstanding tax professionals. I always dread tax season, I am so relieved I had my taxes completed here.