Liberty Bank S Main St, Middletown

Liberty Bank is the best bank around if you live in CT. This branch has a lot of nice staff, though the manager is a bit of a stickler. She made me drive home to print a copy of a document I needed notarized instead of just using their printer. Minor annoyance but still an annoyance.

When I opened my account I spoke with Katie. She was very knowledgeable and professional about what I was looking for in what the bank had to offer, which was the best for me. The drie-up tellers are also very good at the window and always helpful and more than happy to answer any questions you may have 😃

Not good at all! Drive up window ... 2 windows open arrived at 1:16 still sitting in line of 3 vehicles at 1:47 presently. Newly relocated to area wanting to make this location my new bank... seriously doubting that choice.... 1:48 first vehicle just departed..... I am accompanying an account holder... who is also not pleased! Thinking it’s time for a new banking decision on my part.... 👎

Crystal is so rude. On multiple occasions. No customer service skills at all. I asked a simple question & she snapped back with a horrible attitude. I asked why I had to come down to the bank so my husband can cash a check made out to both of us when I did mobile banking & cashed multiple checks from our wedding May with no issue. Pretty much called me a liar. Thank god I never usually have to go into the bank since one the few occasions I have been in their she has had a attitude. Get over yourself.

Everyone here is amazing! They work super hard to give the best customer service possible. Great team work and good vibes all around.

They are always so helpful and know you by name.