Liberty Bank N Colony Rd, Wallingford

It started alright. Opened the account, everyone friendly. It was great. Then I came back to have a paper notarized and brought my mother with me as we had to both sign this document. They tell me that they will notarized it for me but not for my mother because she is not customer. Seriously? I have walked into Wells Fargo, and Ion Bank without being a customer, no problem, they notarized documents for me. So I went across the street to Bank of America, also a customer, mom is not. They said: "No Problem". Thank you Mike from Bank of America.

I have been a member of many banks over the years and I can tell you that Liberty Bank is by far the most accommodating bank I have ever been with. James, the Teller/Manager is always willing to help in any way possible and takes our concerns seriously when we have any.

Have had great luck with the entire team of Liberty Bank. From personal bank accounts, business accounts, commercial lending, and simply the best HSA of any bank around. Carl, Eva, James, Gary, Melissa, and everyone else are hard working and dedicated to the customer. Really feel they have my back and are there when I need them.

Their ATM services are horrible. I went early in the morning to deposit money and it was unavailable to use. Their APP isn't always the greatest. many times that is also unavailable to use. Not accommodating at all.

Nothing beats waiting in line at the drive up window for 30 minutes because you can’t bank inside

I applied for an account online, and after taking my 100 dollar deposit, I was sent an email statingI was not approved for an account....yet I am being mailed checks, atm cards, online account setups. I am being mailed everything except my $100 refund. I spend 45 minutes on phone with customer service only for them to verify I was not approved for an account and for them to tell me they have no idea if my $100 was refunded. To be honest. I am glad I was not approved if this is a reflection of how Liberty Bank handles business. I just want the refund already.

Helpful staff. Have drive up ATM.