Lebanon Ford Service Center Columbus Ave, Lebanon

Took our motorhome in for a recall. Jeremy was Awesome!

Jill was a great service representative at Lebanon Ford!

There was a violent incident resulting in an arrest of a person. The managment staff did not evacuate, console, or assist any customers during the incident, nor offer any customers some sort of comfort, they turned the screws on the sale harder resulting in a stressful, and exhaustive experiance. The situation was unsafe, unprofessional, and I will never buy a car from that dealership for the remainder of my life. I lost out on my dream truck because of their unwillingness to negotiate, haggle, or assist in giving a better customer experiance due to their greed. Go somewhere else, it will be a better experiance is my opinion.

Jason Hipp at Lebanon Ford did a excellent job taking care of our car when there was a problem with the paint on the hood. I would defiantly take my car back there for any further services we need. Dave M

Jill Stocksdale our service advisor was very helpful; she was able to secure us a loaner car on short notice.

Amber was very courteous, the service people were fabulous m. I would highly recommend this place to anyone

Needed vehicle done in timely manner, Jill in service took care of it. Kept me updated even with back ordered parts.

1. They said they would do 2 things. Had to order the parts. 5 days later, when I stopped car off they didn't tell me they couldn't do 1 as the recall was not ready yet. 2. They called me asking when I would be dropping my car off. My answer, 2 hours earlier when they have me the rental. 3. They said it would be done Tues. Then said Tuesday afternoon. It might be ready before they closed. But they would call Wednesday. It's after 4. Still no call.

My car needed oil change, recall for rear camera and finder well trim. I had a great friendly, timely experience with service team member John.

Very nice people had an app. The staff there was on it as soon as I pulled up. Had the works done on my Ford. Didn't take them long at all. The staff was very courtesy an explained everything they did to my car. An answered all my questions. Thank you!