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LBS Financial Credit Union Quail St, Newport Beach

4.1
(10)Loan Agency
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1401 Quail St STE 130, Newport Beach, CA 92660, United States

+1 800-527-3328

http://www.lbsfcu.org/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    LBS Financial Credit Union 01
    LBS Financial Credit Union 01
    LBS Financial Credit Union 02
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    Reviews

    4.1/5.010 Reviews

    D

    Daniel Nelson
    1

    What a Joke! I used this branch to make deposits to my credit union for the last 8 years. On Friday Jan 6th I experience a deposit malfunction at the ATM with a cash deposit. I lost $400 and my atm card in the machine. Since it was close to 5pm the bank would not let me in to speak with a manager. I needed them to confirm I was there and get the branch info for my credit union to file a claim. The manager refused to speak with me for 30 seconds and the door was shut. Then I see that the staff is having a laugh about the whole situation. Unprofessional to say the least but that is how people are these days. You need help hahahahhaha later. As I sat in my car calling my credit union to file a claim this is where it all got ridiculous. The tellers all came out and informed me that if I didn't leave I would be arrested. I replied go ahead call the police I would like to file a report. I was told I would be banned from using that branch and I laughed because no one employee has the power to ban a customer for having a problem they would like resolved. The police came and told everyone that no crime was committed here and left the scene. I was then almost ran over by one of the employees in their Toyota 4 Runner in the parking lot and this was witnessed by the security guard on duty. In my opinion this is a direct reflection of the Company LBS and their management for allowing this to happen. Yes the manager and security guard witnessed and assisted in the whole thing. The biggest joke is that the security guard who is the closest thing to the law sat there and watched the whole thing transpire. What a joke. In any job I would be fired for this behavior but looking at the Yelp reviews, I am sure this type of stuff happens all the time. Unprofessional, uneducated, mis-managed, and negligent assets of the company. This will only get you a lawsuit in the end. Picture below is one of the managers threatening to call the police and ban me from the branch as her employees stare me down and talk smack. Great customer service. I tried to upload the video of the security guard watching the employees try to run me down in their car but it was too big. Epic Fail!

    C

    Christa Schlottmann
    4

    Everybody in the LBS branch is very nice and polite. My banker was very knowledgeable and the transaction was completed in no time. Thank you

    Response from the owner

    Thank you for the awesome review, your feedback is greatly valued!

    E

    Edith Martinez
    5

    In LBS Financial, everybody is nice and give you quality service, also very efficiant.

    Response from the owner

    Edith, thank you for the wonderful 5- star review! We appreciate your Membership and feedback.

    S

    Saeed Bekam
    5

    My experience with LBS has always been wonderful. I have used them as my primary bank for over 30 years.

    J

    John Gremer, Jr.
    5

    20 years of friendly and almost perfect service.

    Response from the owner

    We appreciate your long time Membership, John. Thank you for the 5-star rating and review!

    K

    Ken Bui
    1

    Sarah C. was the rudest employee ive spoken with. Her attitude was beyond terrible.

    Response from the owner

    Dear Ken, We respect our Members’ privacy. We cannot share information on a loan where you are not on the account or a Member of our Credit Union.

    C

    Chas T.
    5

    This Credit Union has friendly tellers that process your transactions efficiently. 😊

    R

    RM S
    1

    Horrible technology and bad customer service.

    Response from the owner

    RM S, we apologize for your service experience during your visit at our Newport Mesa branch. Our priority is to provide excellent service to our Members. If you are willing to share more about your experience including specific issues you are having with our technology, please reach out to our Newport Branch Manager, Jennifer Nguyen, at 800.527.3328, extension 4703.

    S

    Sadie-Megin Daniels
    5

    I have always received wonderful service here!

    M

    Martin. Wilkins.
    5

    Wonder people! Thank you for being awesome!

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    FAQs

    • 1. How Can I Make Contact With LBS Financial Credit Union?

      In order to get in touch with them for loans, you can dial this phone number +1 800-527-3328, or you can direclty seek out loans from the Internet. If you need any loans like personal loans for bad credit, you can hit here, which will be faster.
    • 3. How Can I Get a Loan at LBS Financial Credit Union?

      The fastest method is to fill out their online application form. For your need of cash advance loans from the Internet, simply search our website to find out more info.
    • 5. What Am I Supposed To Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and find out a solution for both parties.
    • 2. How Can I Find LBS Financial Credit Union?

      LBS Financial Credit Union is located at 1401 Quail St STE 130, Newport Beach, CA 92660, United States. If you wan to visit them on the spot, use the map to discover a way to get there.
    • 4. Is LBS Financial Credit Union an Agency? Or a Lender?

      LBS Financial Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending broker, can help you establish connections with 100+ lenders to get various loans like installment loans for bad credit, view this page to find out more.
    • 6. Can LBS Financial Credit Union Provide Auto Title Loans?

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