Lawyers Signature Settlements, LLC. Westview Dr, Frederick

Hi Lindsay, we are so thrilled to hear you were so pleased with your experience. Yes, we are most certainly dog lovers! :) Thank you so much for taking the time to share this with us and the community. We look forward to serving you again in the future!

Dear Caitlin, thank you so much for your wonderful review. We are so grateful for the trust you put in us, and we are so happy to hear of your positive experience.

Dear Scott, thank you for sharing your experience here with us and the community. We're grateful for the opportunity to handle your real estate needs, and we look forward to working with you again in the future.

Dear Brock, thank you very much for your positive review and for trusting us to handle your real estate needs.

Dear James, thank you for your kind review. We are so glad your experiences with us have been positive, and we appreciate you sharing this here.

Dear Hector, thank you for this extremely positive review. We're so appreciative of the trust you put in us, and we look forward to working with you again in the future.

Dear Janelle, thank you so much for taking the time to leave this wonderful review. We are so grateful for the trust you put in us to handle your real estate needs!

Mr. Smart, We are sorry to hear about your experience, but would like to take this opportunity to clarify what took place. Buyers and sellers frequently request that title companies hold funds in escrow after settlement, often for post-occupancy security deposits. We provide this service strictly as a courtesy. We do not release deposits until we are notified by the parties to the transaction that we are to do so. In your complaint you state that you had been waiting for two weeks for your deposit to be released, and had been told multiple times that a check had been placed in the mail. However, our office was not notified by any parties to the transaction that the funds were to be released to you until late in the day on Friday the 6th. The request was passed to our post-closing team on the morning of Monday the 9th. At that point we do have checks and balances that take place before we release funds. In your situation, as was communicated to you already, our office did take time to confirm with other parties that the funds were to be released to you. That process did cause the funds to not be set for release until Tuesday the 10th. On Tuesday, the check was cut to you and was ready to be picked up by our mail carrier on Wednesday as he had already picked up mail on Tuesday. On the morning of Wednesday the 11th we received notice that you were frustrated by the delay in the release of your funds. This was a surprise to us considering the short period of time that had passed since we received the request. Upon research of this issue, we have been informed that the parties who were requesting your funds to be released had not been contacting our office, but in fact had been mistakenly contacting another office that you had worked with. Respectfully, your statement that it took two weeks for the release to be sent is not correct. We had a check ready to be sent to you in two business days. As for the statement that you were informed that your check had been mailed three times, that is also not correct. Our office did not inform anyone of this check being mailed out until we were contacted Wednesday morning. Our typical procedure is for checks to be mailed unless otherwise directed. At that point we did let you know that we could stop the check from being mailed and offered to send a wire to you as a courtesy so that you would receive the funds more quickly. You instead requested the check to be sent to you by FedEx, which we gladly agreed to do as a courtesy and at no additional cost. While we understand and empathize with your frustration that you were repeatedly informed that your check was being mailed out for two weeks, your frustration has been misdirected. Please do not hesitate to contact management to discuss further.

Dear The Clean Dr, thank you very much for this wonderful review and 5-star rating. It means so much to know your experience with us has been a pleasant one. We hope to serve you again in the future!