Launch Credit Union S Plumosa St, Merritt Island
300 S Plumosa St, Merritt Island, FL 32952, United States
http://www.launchcu.com/
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–6PM
- Friday9AM–6PM
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- Payday Loans
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- PAYOMATIC
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- The Check Cashing Store
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Services
- Debt Management Counseling
- Insurance Annuity Investment Advisement
- Wealth Management
- Business Credit Lines
- Business Lending
- Commercial Real Estate Loans
- Conventional Loans
- Debt Elimination
- Equipment Financing
- Fha Loans
- Hard Money Lending
- Home Financial
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Reviews
T
HORRIBLE! Forget trying to refinance a current auto loan with them if it means a better rate and lower payment for you. They won't do it. They state your personal information over the microphone while in the drive thru- even with other customers around and other people in your vehicle. If you are on a bi-weekly payment and you are behind, make sure they aren't charging you late fees twice a month as they are not allowed. They have had to go back and take off those fees- but of course, you are still charged interest on the amount that was not placed on your loan to begin with! As soon as I refinance this with another bank, I will be closing out my accounts. Horrible credit union! They do not grasp the role of a credit union and even bigger banks have better customer service than them!
Tina, We apologize for your frustrations. We highly encourage all of our members to sign up for payroll deduction to make sure that they are never late on a payment and do not incur late fees. We always try to work with our members. If our members come through the drive thru, the information must be relayed through the microphone, unless the member requests that all info be written down and sent through the delivery tube. Our system does access a late charge when your account is any time that your account is 15 days past due. We have reviewed your account and can see that we have reimbursed you for several late fees. If you make your full monthly payment by the due date every month you will not incur late fees. If you need to consider refinancing your loan, please let us know and we will work with you to find a term and payment that you can afford.
V
So I sat on hold for almost 2 hours today (I was ok with being on hold, had it on speaker phone) to speak to a rep. When it was finally my turn, I got an automated message telling me they are having system issues and to call back later. I was definitely not ok with that. and how in the heck do I get a password for voicetouch 24?? I have searched everywhere online to no avail. I left Wells Fargo, who I was very happy with, to come to this bank. Starting to regret my decision.
M
I have banked with this credit union for over 40 years. I have never had an issue that wasn't immediately addressed including checking, savings, loans. The personnel are always courteous. Thank you LFCU.
J
Leslie Estremera was very helpful with me, she always offered to me the best option. I'm glad I I had her helping me. Thank you Leslie!!!
Julio, Thank you for taking the time to leave us a 5-star rating and review. We will be sure to pass along your kind words to Leslie. Thank you for your membership.
J
Excellent service from the Merritt Island branch. Thank you Nikki - head teller - for being so customer focused and caring.
Joyce, thank you for taking the time to share this great review. We appreciate your membership!
L
STAY AWAY… find a different credit union to do business with !
Leane, I am sorry to hear about your negative experience. Can you please email [email protected] with more information so we can look into your situation further? Thank you.
T
Always met with a smile , I actually leave feeling better, the girls are very professional always very knowledgeable about any questions I may have I'm really glad I am a member at Launch
Thank you for taking the time to share your experience. We're so happy to hear that you always leave feeling better after you visit us...there is no greater compliment. Thank you for being a Launch member.
T
Online banking is never correct. Shows nothing being held, and shows deposit, yet wont pay an automatic bill payment do to NSF, and charges me $30 for it. Then it addes the deposit after! So rediculous. They dont have set drive thru tellers, so you have to sit and wait for the desk girls to get done to help you. Girls at desk are super nice, but the bank is terrible.
e
Just thought it was a little crazy that I had to provide $758 up front for my escrow payments and had to be placed in my Launch savings account in order to delay 3 months of my mortgage payments. This is the only bank I know that is asking for escrow money up front in order to delay you mortgage payment. If dont have the money to make my mortgage payment why would you think i would have money to make up front escrow payment. This bank is only looking out for itself not its customers.
Ed, I apologize for just seeing this review now. Could you please email [email protected] so that we can look into your situation further. Thank you.
M
Had an issue with my insurance, was contacted and assisted in correcting the problem.
UPDATE: Mitchell, we are happy to hear our mortgage department was able to assist in correcting the issue. Thank you for taking the time to share your review and we appreciate your membership! Mitchell, I am sorry to hear about your negative experience. We have been in touch with the mortgage department. We are looking into your situation further and someone will be reaching out to you soon. Thank you.
Personal loan Providers Nearby in Merritt Island
- Personal Loans
- Payday Loans
- Title Loans
FAQs
1. How Can I Make Contact With Launch Credit Union?
In order to get related with them for loans, you can making a phone call by +1 321-455-9400, or you can direclty search for online loans. If you need any loans like guaranteed personal loans, you can hit here, which will be faster.3. What Kind Of Services Can I Get from Launch Credit Union?
Launch Credit Union also provide these services shown as '- Debt management counseling
- Insurance annuity investment advisement
- Wealth management
- Business Credit Lines
- Business Lending
5. Is Launch Credit Union an Agency? Or a Lender?
Launch Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online lending broker, can assist you in connecting with 100+ lenders to get various loans like online installment loans with quick funds.
2. Where To Find Launch Credit Union?
Launch Credit Union is located at 300 S Plumosa St, Merritt Island, FL 32952, United States. If you wan to visit them in person, use the map to discover a way to get there.4. How Can I Take Out a Loan at Launch Credit Union?
The quickest way is to fill out their online application form. For your need of cash advance loans from the Internet, simply search our website to learn more about details.6. What If I Cannot Repay The Loan On Time?
The best way is to negotiate with your lender at first and find out a solution for both parties.7. Can Launch Credit Union Provide Guaranteed Title Loans?
Sure. You can get guaranteed title loans from CocoLoan.