Launch Credit Union S Ridgewood Ave, Ona

Few rude managers ,bank manager of them all is fake . Caught loan manager and asst manager talking about me like i was lower class . Yet if i had million in bank i would get better help and thats not right . When you read on screen them chatting back and forth because to lazy to walk ,then when she asks other people about what to do when she should know her job i read on message about "well you know these type of people ,rude disrespectful down right terrible . As a member i deserve better service ,as a human being i deserve to be treated . I pay my bills ,i work for a living . I dont sit at a desk all day talking about people and treat people bad . Bad attitude people. Please change who ever has power . Also suppose to receive a call back and days later i have to call and then they act like im bothering them wth...

Wonderful people here. Very eager to assist you with credit building . I hope to bank with launch for awhile, and so will you after you give them a try!

I used to think launch actually cared about the people who banked with them until after paying off two $1000 loans and just recently paid off my car loan of over $27,000 a year and 8 months early at that was turned down for a 1000 loan because of being late on my credit card bill which I was going to pay with some of the loan so I guess they don't care

Kristie R. is always very sweet, professional, knowledgeable and helpful. I am truly impressed with the level of service that I receive. Thank you!

Wonderful staff and manager at the Ormond Beach branch. She is so helpful and great customer service.

Amazing customer service which is a rarity especially in the banking industry. I am now and have been about 5 years now a happy customer. I only with there was one closer to my house! Lol but worth the drive for me..

Thank you so much Kristie for your amazing help getting our car loan approved. You guys are awesome!!

Their website is worthless. I'm a business owner and bank with 2 other banks addition to Launch. They are by far the worst. If you ever want to take any substantial amount of money out of your account or need to do a deposit, be prepared to wait 20 mins or so. They are severely understaffed and the staff that is there isn't the greatest.

Launch is the best, competitive rates and work with you on whatever you need. Dustin the manager is great!

great people, its the type of bank where you're treated as a friend and not just another customer and they work with you when other banks won't. I highly recommend them!