Launch Credit Union Veterans Memorial Pkwy, Orange City

I have been banking with Launch for years. I started with $5. I now I have a steady checking account a steady savings account. They gave my a credit card. When I walked in to the branch last week in need of help Lacy at the orange city location was quick and helped me with my needs 100% within minutes. She was very helpful, kind and answered all my questions without any frustration. I left feeling very secure and trust Launch with my finances in every way. Thanks guys! Especially you Lacy!

I recently discovered a situation that led me to believe my account could be compromised- NOT the fault of Launch!! I went straight to my branch and worked with Ashley Cox. She was able to convert my account to a new one. She worked methodically and asked questions as she went, some I hadn't thought of yet. I left with a new account and a new debit card for the account. She called the next 2 days to give me a status on a couple of things and I felt I was in good hands. Thank you so much Ashley!!

Leslie Estremera was amazing with refinancing our auto loan. She kept me informed of the progress and gave all the options of different payments. It was easy and quick. Thank you Leslie and Launch

Ashley was so helpful when I needed help applying for a loan. I’m very satisfied with all my visits with Launch Credit Union!

I was greeted immediately by Lacy/Lacie and she helped me with my lost card issue and was super kind which helped with my anxiety. Very thankful for the branch.

Launch was absolutely fantastic getting my auto loan together. Lacey in the Orange City branch went above and beyond to make sure everything was covered and made sure we had the best rate possible. So appreciative of her service!

Lacey was a huge help! She helped me create a new checking account and also helped me look into some auto refinance options! She was very polite and I noticed she reached out to another customer who was in a wheel chair and offered him some extra assistance and even knew him by name! She's truly the best one on your team there in Orange City!

Great branch! The staff is always incredibly helpful and kind. Anytime I have ever had any questions or concerns my emails are responded to in a timely manner and or I receive a phone call. Very refreshing for a bank to have such friendly staff who genuinely take their time to help. 10/10 would recommend!

We had a fantastic experience working with Sherri and she helped save us over 9000 dollars on interest fees with our previous loans !! Thanks again Sherri Armstrong !!!

Leslie was able to help me refinance my car, and ended up getting me a lower interest rate then I expected. Amazing customer service throughout my whole experience. Very pleased with how smooth she made the process for me.