Launch Credit Union W New York Ave, Deland

Casey was knowledgeable, professional, personable and very helpful. She listened and provided valuable analysis. Her positive attitude and never give up perseverance resulted in the ideal solution to our financial situation. To sum up our experience, Casey was professional personified.

Casey really helped me at the Deland Branch today! She was very patient while setting up a digital account for me. I would highly recommend Launch Credit Union for all your banking needs.

We have been working with Casey Overholt at the DeLand branch to secure a way to purchase a travel trailer out of state from a private individual and have the funds available to make the purchase when we arrived in Rhode Island. Casey arranged for us to get a line of credit loan to secure the money needed to buy the camper. In addition we pre-arranged the signing of a wire transfer to the account upon our approval. The seller pre-arranged all his banking information to Casey needed to make the transfer when I arrived in Rhode Island and called Casey with approval. The seller also told me Casey was a delight, and very professional to work with. After returning home and my wife and I made the state title transfer we visited Casey yesterday and she helped us secure an RV loan and paid off our line of credit loan. This whole transaction was completed seamlessly by Casey and was professional all the way. Casey was so kind and caring through this process and made sure every i was dotted and t was crossed.

A close family member passed away recently, and we had to go into Launch in Deland to settle their accounts. We were fortunate enough to work with Shelly-Ann. She was kind (which we needed), professional, and had a great deal of expertise. Also, we left thinking that something couldn't be done with one of the accounts, but Shelly-Ann found a way to work it out and went out of her way to call us later in the day to let us know. Highly recommend this Launch branch (and Shelly-Ann).

Today I worked with Casey Overholt and she went out and beyond to help me. I had certain questions I wanted answered and she helped me answer all of them without any hesitation. She took the time to make me feel comfortable and explain all the ways I can improve my credit and how to go about it. Over all she was amazing and awesome. Definitely will be coming back to her with all my Financial questions and goals I want to complete.

Caitlin branch manager goes above and beyond normal required duties to assist customers in every way possible. I had an incident where I was out of town and required a bank letter and she promptly drafted and emailed a copy on my behalf to rectify a problem I was having (personally) non bank related! They have been excellent and have always taken the time to help me when I needed extra help above and beyond normal account holder items! Great Job Launch Deland!

Launch helped me purchase a mini-van for my family of 6. Casey helped me from the get go and never made me feel dumb for any of the questions I asked her. She was clear and concise and always remembered me when I would call. She was always easy to reach and when I had to leave a message, she would reply promptly. When the day came to sign my paperwork Cheryl helped finalize everything. Although we hit a snag in the paperwork, Cheryl didn’t give up and worked hard to make sure the loan went through. She stayed past closing time to make sure I had the check in my hand and all the paperwork signed. I’ve never had an easier experience in my life when it comes to banks and paperwork. I’m excited to now be a member of the Launch family.

Check their BBB reviews, check their Yelp reviews, check their Facebook reviews all of these platforms customers are telling you the FACTS of this "credit union" before you give these criminals any of your money READ WHAT PEOPLE ARE SAYING! THEY'RE NOT LYING!

My husband and I have had an account with Launch for years, but we came in a few months ago for consolidation options. We met with a young man named Zach. He was PHENOMENAL! I have never in my life met someone so passionate about helping people. With his help, our debt is totally under control and our credit scores have jumped almost 100 points. He definitely deserves recognition and a raise! Maybe even promoted to management. He’s definitely a great bonus to our membership. We are grateful

Casey Overholt Was awesome with my loan and helping me to pay off my credit card and my loan