Lane Rifkin, PLLC W Broadway, Derry

Best taxes service I have ever had!

Magda and I have been with Andrew and now Jason for over l0 years. We have been very happy with both of them. They are efficient, professional and we have complete trust in them doing our taxes.

Jason is awesome and is always very helpful throughout the year answering my questions. It was great meeting Gwen as well. She seems to be a great addition to the team!

I have been with this firm for over 20 years. They are wonderful to deal with. Extremely knowledgable and efficient. Their attention to details is impressive. I would not hesitate to recommend their firm to anyone.

Very attentive to my needs through the whole process.

Dealt with one rep Scott and asked total price for 2 years of tax service and was told $350, upon my return I was sent to another rep(Jason) and was told $650. I asked for the original rep but kept getting sent to others. I questioned Jason on the $650 and he called me a liar. Finally, after multiple demands I spoke to Scott and he explained he made a mistake. It’s $350 for one year and $300 for amendments. I told Scott if it’s a mistake no problem. I can understand that, but calling your customers liars (jason), is unaccpetable. Zero professionalism. If there was a zero star, that’s my review. The entire thing could have been resolved if Jason just inquired to Scott professionally what amount I was told. In addition to this Jason is not willing to go into detail about your taxes it’s more of a laissez-fair service he wishes to provide. If you do go here, I recommend Scott only. I value honesty. Scott provides that. *They will not allow a bad review on their website which is why they only have one good one, understandable if you want to attract business but again, honesty.

I have been going to Lane Rifkin for my taxes for years. They are very professional and help me to understand my taxes. I highly recommend them!

I've found the staff of Lane Rifkin to exhibit the highest levels of ethics and professionalism. They find every honest deduction. And everyone is kind and friendly. It's a pleasure doing business with Lane Rifkin.

I would recommend Using this group for all your accounting needs, as a small business owner Jason has been incredibly helpful and patient with me! It’s very important to have people you can trust and rely on in this business!

Unfortunately, a very poor experience with this firm. Taxes they filed for us were done incorrectly, and upon letting them know they said they would take care of it. We were pleased to hear that, and went went back in with all our paperwork again, and they refiled for us. About another month later, we received a $500 bill. We called and politely told them there must be a billing error, as there had been no mention, question or indication we would be charged again, nor was there a new services contract or even a quote. We had been there to fix the mistake they had made in the filing. They threatened to take us to court, and said they had no legal responsibility to stand behind their work. A refiling needs a refiling fee, they said, regardless of the error they made.