Landmark Credit Union Reflections Dr, Hubertus

What's the point of having two open drive through lanes open when only one person works. Just open one lane if only one person can work. Nothing like wasting time and gas and money waiting just to get money.

They treated me like a criminal for trying to cash a check that I wrote from my primary bank. They refused to cash it. I have been a customer for 7 years and never had this happen. I called customer service and they had the manager reach out to me. She brought me to tears. No matter what I said, she would laugh, huff, groan, and yell back. I asked her to please treat me like a human and she would huff again. It was so bad I wish I could have recorded the call. I am awaiting a call back from the regional.

We call this the Twilight Zone bank. It is a bank sitting in the middle of a subdivision development that went bankrupt. Hours are 9-5pm in an area where most people don't get home from work until 4:30-6pm. Why bother? I find myself driving 15 extra minutes past this branch to go to one that is open until 7pm.

Excellent staff. Attentive and friendly. Take care of issues quickly and always remember me though I don't have to come in often.

Love this credit union, just disappointed that online it says atm deposits accepted and it did allow me to accept anything and cancelled my transaction.

I bought my house through this bank. Great rates and knowledgeable staff.