Land of Lincoln Credit Union E Prosperity Pl, Decatur

We have been members of this credit union for years. Sad to see the other reviews. I fully stand behind our rating. Sure a great place to do business. Helped us with an auto loan and home loan!! Great customer service. Definitely there for the customers!! Issues are easily resolved. Very happy with my credit union!!

Go elsewhere for trustworthy banking & FAST!! They are SO SLOW and full of mistakes on the regular. Always long lines, NO courtesy from tellers, barely get a greeting and they are inexperienced at most transactions... We are So Happy to leave them after all the years of Excuses!! FNB of Pana is better

Been with them for years every week its something taking out my check highway robbery

This place is terrible. Their customer service hotline reps will tell you that they don't know how to assist you with online banking problems. They will suggest that you call a different customer service hotline but also be honest enough to tell you that those people will either not answer or probably not be able to help as well. They will encourage you to go into the physical bank where those employees will then later blame technology problems or encourage you to contact the customer service hotline. Additionally this place has been open for a few years now at this location and has not updated their hours online. There's so many other issues, it is ridiculous. We will be closing down our accounts and our kids accounts as soon as possible provided that somebody at least knows how to do that for us.

I have been a Land of Lincoln Credit Union member for close to 40 years. I was somewhat sad to see this location downgraded to just a ATM as it was a convenient location for me. However with the new location in long creek I guess it’s ok. I have always had great service from LLCU.

My husband and I are out of town & cannot use our debit card nor can we get a hold of anyone at llcu to find out why.....We are stranded