L G & E Credit Union W Broadway, Louisville

It is absolutely terrible that the Algonquin parkway area has been dealing with power outages since last year OUR POWER GOES OUT AT LEAST 4 times a week ! It usually comes back on quickly but while it goes off it disrupts the air so I come home from work to my house being 85 degrees because of a problem YOU GUYS HAVE YET TO FIX ! I’m tired of calling IM TIRED OF COMPLAINING ! My bill has been $50-$75 higher because of the over time my AC UNIT HAS TO WORK TO CATCH BACK UP ! WHEN MY AIR UNIT GOVES OUT ARE YOU GUYS GOING TO REPLACE IT ?!? NO SO FIX THE PROBLEM THAT IS YOUR JOB TO FIX ! THATS WHAT YOU GET PAID TO DO ! I’m on the verge of opening a lawsuit !

First and foremost: I have much respect for the linemen who work each and every day under strenuous and extremely dangerous conditions. Their safety manuals/procedures are written in blood. However, the administrative part of this company wants for much needed improvement. The best way I can summarize it is as I read in another review: they simply have too little accountability.

You guys do a great job and the prices are what they are, no tricks or scams. The 100s of people on this review complaint are bums and dont want to pay there bill. They are probably smoking dope, or just dont know how to manage there money well enough to pay a 100 or 200 lge bill. But I bet if you look down at there feet the pair of shoes the have on are Worth 300, and there Jean's worth 300. Ignorant low life people without any common sense and money sense need to quit bugging on these reviews. They need to get over there personal issues and take care of business like the rest of us hard working people.

Absolute garbage company. Actually had someone tell me to hang up and talk to someone else when I asked to be transferred. If there was any other option for power I would switch so fast it would make heads spin.

We have been waiting over 3 hours for the gas to be inspected and turned back on after a $600+ repair. It’s 36 degrees and we have no heat or hot water. LGE cannot give an ETA...unacceptable.

Our power was turned off today. When we lived in the original highlands & this happened they would have someone out to turn it on in about 2 hours. Now that we live in the Watteron Park area with the zip being 40218 it has been off for almost 5 hours. I know if I lived in prospect or at. mattews it would have been turned back on immediately..

Terrible company.. Robbing each and everyone of us.

Never willing to assist the customer and super slow to turn service on. Customer service is always busy and when you do get someone they are rude, unhelpful, and ignorant of the actual issue

They sent me a bill for 230.00 and 7 days after the due date they send another bill. AFTER THE MONTHLY BILL HAD BEEN PAID. The meter man taunts my mom as they are going up the street and always run from the door. my mom is 47 and has sciatic issues and we have meter men that wont perform their job duties in the neighborhood for some unknown reason that this company will not tell us. They suck at giving out the right information all the time and never do their job correctly.

Would give this a 0 star if I could. DO NOT GO WITH THIS ELECTRIC COMPANY!!! We started on the 24th of July and stopped today. Told us a technician would come Wednesday, never did. Went to cancel the 26th because of this and the lady was arguing with us on the phone about how the technican did come out. Complete rudeness and complete deadbrain people working here.