kstate CREDIT UNION (Home Office) Mccall Rd, Manhattan

Wife and I both have done loans through here. Somehow automatic payment on mine was botched by the bank and my wife's went through. I tried to pay both over the phone or online and was told would cost me $10. I am having to go in today during the COVID crisis to make a payment through a drive thru that could be done with a transfer. They have all of my account information. Again I repeat this error was their fault, I had to go to the bank to remedy their error or pay extra.

Good days and bad days. Had an account for 20+ years; in the last couple years in regards to loan services, I've had horrible experiences. It took three trips to the registration office for our new-to-us 2012 car because we kept needing more documents that we didn't get the first time. Another incident really put me off of their loan services. However, for your day-to-day business, they're good. Always very kind and helpful. There are times where KSUFCU is terribly slow, but that's to be expected with a large local bank.

Great service. Friendly staff that makes you feel at home.

They always go the extra mile. Great leadership and staff!

Always greeted by a warm welcome from staff.