Kraft Nissan Mahan Dr, Tallahassee

I wouldn't take my car anywhere else than Kraft Nissan. They are dependable, trustworthy, and treat me like family! Crazy to say that about a dealership, but it's true. Kraft Nissan has been taking care of my car needs for 7 years and counting. Go check them out! Tell them Alison sent you.

First, my service advisor Ms. Gallon was extremely professional, knowledgeable and helpful during my visit at Kraft Nissan Motors. My vehicle (Altima SV) was brought in for a/c evaluation not performing up to standards. The end result was a compressor replacement needed. I had previously reviewed some Altima Nissan customer complaints that showed a high percentage was due to failing a/c systems. I made a copy of this blog and sent it to Nissan International along with a telephone follow up. These failing a/c complaints are as old as the year 2008 and I would think Nissan would by now do something about their faulty systems. They need to be reminded that Hyundai and Toyota make and sell vehicles too and consumers can purchase or trade for a better efficient vehicle than Nissan. To me, selling quality not quantity for the betterment of the consumer, not the company creates a better industry for all.

This place was absolutely amazing! Me and my fiancé went here to get my Altima checked out after going through so much with other places. Our service tech Roy jumped up and helped us right away!! He called to inform us about everything with my vehicle and also called when it was ready! We had absolutely NO issues with this place!! And the fact that they offer rentals is amazing and very convenient! i plan on going back for any problems or services i may have with my Altima!! Thank y’all so much! :)

I was looking to look at a Nissan 370Z with my boyfriend. The first time I came, a man named Bill was very amicable, showed me the car, and let me get inside and get a good feel for the car. I told him I’d come back some other time to see if I’d get it. A super nice guy. Unfortunately I came back two days later with my mind made up to get the car only to get let down and have my mind changed by poor salesmen service. I came with my mom since she wanted to see me get it and a salesman came over to ask if we needed help. I told him I was looking to buy a 370z and he responded with asking multiple times “you want a Z?” “Are you sure?” Almost as if I didn’t know what I was talking about and in a pretentious manner. He was rude and wouldn’t even answer my questions without making it look like because I was a woman I didn’t know what I was talking about. And when my mother would ask questions he would respond the same if not worse. I asked if he could open the inside to see it well and he said “If I’m REALLY that interested I’d have to go inside and see if I could get it opened” and walked away. Extremely rude, pretentious, and a little sexist. I went inside walked half way to talk to a rep to tell him I wanted to buy and give 10k down for the car before deciding I didn’t want to give my money to someone who decides to treat their costumers like that. Me and my mother felt a little humiliated and looked down upon. I’ll buy my Nissan 370Z somewhere else, maybe a place where they won’t question whether the costumer knows about the car they want and much less be rude about it.

The service team is always polite and up front and honest about everything that needs done to my vehicle. Even though I did not purchase my car from Kraft, they are my service team!

We always try and use Kraft Nissan for rental cars when we go out of town on business trips. Always pleasant service, always professional and great rates. Been very pleased with them and will continue to use them!

I do remember my 2005 Honda Ridgeline Trade-In had no value, because the $ 1500.00 cash back was applied instead. It was a message that I had kept the truck too long and that reaching 200,000 will have to be inside a different vehicle. Refer to the question regarding use of Dealership Service and the selection of a car warranty through the 72 month financing period.

I am very pleased with Jeffery in the service department. He greets you with a smile and was very efficient in his job. I hope I will be lucky enough to have him next service appointment.

No appointment necessary, and no high pressure sales pitches. The service rep just presents their findings, along with the costs. You make the decision on what gets done when. Very comfortable sofas at the waiting area makes the short wait seem shorter.

If I could give them 20 stars I would!!!! 1st, My salesman Thomas Sarratt stayed late to help me choose a car after he saw me wandering around the parking lot. He asked if I had been helped and I hadn't, so HE stayed. I had to return the next day to finalize my purchase and Thomas came in on his day off to help me work through all possible options to get the best deal for my trade. Absolutely fun & VERY concerned. I felt NO PRESSURE to buy.